Enterprise Key Account Manager — Growth & Onsite (Hybrid)

E‑Frontiers; Dublin; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

E-Frontiers seeks a strategic Key Account Manager to own a portfolio of enterprise clients in the construction and infrastructure SaaS space. You will drive retention, upsell, and long-term expansion revenue across multiple sites and regions.

You will conduct Executive Business Reviews, translate platform insights into commercial value, and collaborate with Customer Success and leadership teams to ensure adoption and health of key accounts across EMEA.

Qualifications

• 2-3+ years' experience in Key Account Management or Senior Customer Success within B2B SaaS, technology, or related sectors.
• Proven track record in Key Account Manager roles focused on account growth, not just retention.
• Strong commercial and negotiation skills with experience engaging senior and executive stakeholders.
• Comfortable working in a Key Account Manager role with frequent travel and onsite client engagement.
• Full clean driving licence and willingness to work across construction and infrastructure environments.
• Experience in construction, infrastructure, EHS, or field-base workforce solution is highly desirable.

Responsibilities

• Own and grow a portfolio of enterprise accounts, driving retention, upsell, and long-term expansion revenue.
• Develop and execute strategic account plans to expand deployments across multiple sites, regions, and business units.
• Conduct regular onsite visits across construction and infrastructure projects, building strong relationships with EHS leaders and senior stakeholders.
• Lead Executive Business Reviews and translate platform insights into clear commercial value for clients.
• Support onboarding, adoption, and account health in collaboration with internal Customer Success and leadership teams.

Skills

Key Account Management

SaaS

Stakeholder engagement

Job description

E-Frontiers seeks a strategic Key Account Manager to own a portfolio of enterprise clients in the construction and infrastructure SaaS space. You will drive retention, upsell, and long-term expansion revenue across multiple sites and regions.

You will conduct Executive Business Reviews, translate platform insights into commercial value, and collaborate with Customer Success and leadership teams to ensure adoption and health of key accounts across EMEA.