Key Account Manager

E‑Frontiers; Dublin; Hybrid; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

E-Frontiers seeks a strategic Key Account Manager to own a portfolio of enterprise clients in the construction and infrastructure SaaS space. You will drive retention, upsell, and long-term expansion revenue across multiple sites and regions.

You will conduct Executive Business Reviews, translate platform insights into commercial value, and collaborate with Customer Success and leadership teams to ensure adoption and health of key accounts across EMEA.

Qualifikationen

• 2-3+ years' experience in Key Account Management or Senior Customer Success within B2B SaaS, technology, or related sectors.
• Proven track record in Key Account Manager roles focused on account growth, not just retention.
• Strong commercial and negotiation skills with experience engaging senior and executive stakeholders.
• Comfortable working in a Key Account Manager role with frequent travel and onsite client engagement.
• Full clean driving licence and willingness to work across construction and infrastructure environments.
• Experience in construction, infrastructure, EHS, or field-base workforce solution is highly desirable.

Aufgaben

• Own and grow a portfolio of enterprise accounts, driving retention, upsell, and long-term expansion revenue.
• Develop and execute strategic account plans to expand deployments across multiple sites, regions, and business units.
• Conduct regular onsite visits across construction and infrastructure projects, building strong relationships with EHS leaders and senior stakeholders.
• Lead Executive Business Reviews and translate platform insights into clear commercial value for clients.
• Support onboarding, adoption, and account health in collaboration with internal Customer Success and leadership teams.

Kenntnisse

Key Account Management

SaaS

Stakeholder engagement

Jobbeschreibung

Key Account Manager - Enterprise Growth (Construction & Infrastructure SaaS)

We're recruiting a Key Account Manager for a fast-growing technology company that provides a workforce wellbeing, safety, and site culture platform designed specifically for the construction and infrastructure industry.

As a Key Account Manager, you will take ownership of a portfolio of enterprise clients, building long-term strategic relationships and driving expansion across some of the world's largest construction and data centre programmes. This is a high-impact role combining senior stakeholder engagement with regular onsite presence across EMEA.

Responsibilities

• Own and grow a portfolio of enterprise accounts, driving retention, upsell, and long-term expansion revenue


• Develop and execute strategic account plans to expand deployments across multiple sites, regions, and business units


• Conduct regular onsite visits across construction and infrastructure projects, building strong relationships with EHS leaders and senior stakeholders


• Lead Executive Business Reviews and translate platform insights into clear commercial value for clients


• Support onboarding, adoption, and account health in collaboration with internal Customer Success and leadership teams

About You

• 2-3+ years' experience in Key Account Management or Senior Customer Success within B2B SaaS, technology, or related sectors


• Proven track record in Key Account Manager roles focused on account growth, not just retention


• Strong commercial and negotiation skills with experience engaging senior and executive stakeholders


• Comfortable working in a Key Account Manager role with frequent travel and onsite client engagement


• Full clean driving licence and willingness to work across construction and infrastructure environments


• Experience in construction, infrastructure, EHS, or field-base workforce solution is highly desirable.

This Key Account Manager role offers a competitive base salary with performance-based commission, a flexible hybrid working model, and significant autonomy to shape how key accounts are managed and grown. You'll work closely with senior leadership in a high-trust, mission-driven environment where your work directly contributes to safer, more effective construction sites globally. The culture is fast-paced, collaborative, and commercially focused, with strong visibility and influence across the business.