Key Account Manager

E-Frontiers; Dublin; Hybrid; EUR 70,000 - 80,000; Full time

Benefits offered by this job

Hybrid working environment

Job summary

E-Frontiers in Dublin or London is seeking an experienced Enterprise Account Manager to oversee a portfolio of major customers across the EMEA region, driving adoption of SaaS and digital solutions in construction and infrastructure projects.

You will nurture relationships at senior levels, develop growth plans, and lead strategic reviews with Customer Success and Sales to maximise revenue. Expect regular travel to customer sites and executive briefings to demonstrate value.

Qualifications

• 4-5 years experience in Key Account Management, ideally within construction or infrastructure.
• Proven experience managing and growing large or strategic customer accounts.
• Experience working with SaaS, technology or digital solutions.
• Strong understanding of construction, infrastructure or built-environment sector.
• Excellent commercial, negotiation and relationship-management skills.
• Confidence engaging with senior and executive-level stakeholders.
• Experience identifying and converting upsell and expansion opportunities.
• Willingness to travel regularly throughout EMEA.
• Full clean driving licence and comfort visiting customer sites.

Responsibilities

• Manage a portfolio of high-value enterprise customers across EMEA.
• Develop strong relationships with key decision-makers and senior stakeholders.
• Create and execute account growth plans focused on retention, expansion and revenue generation.
• Identify opportunities to introduce solutions across additional projects, locations and business areas.
• Meet customers regularly, including onsite visits to construction and infrastructure projects.
• Lead strategic customer meetings and business reviews, demonstrating the value delivered through the technology.
• Work closely with Customer Success, Sales and internal leadership teams to ensure strong customer engagement and account development.
• Monitor account performance, customer requirements and commercial opportunities.
• Negotiate renewals, expansions and commercial agreements with senior stakeholders.

Skills

Key Account Management

SaaS

Negotiation

Relationship Management

Travel Flexibility

Job description

Enterprise Account Manager - Construction Technology

Location: Dublin or London / surrounding areas

Salary: €70,000-€80,000 base + OTE €100,000-€120,000

Travel: Approximately twice per month across EMEA

We are looking for an experienced Enterprise Account Manager to join an innovative technology business providing digital solutions to the construction and infrastructure sector.

This is a commercially focused role where you will manage a portfolio of major customers, build relationships at senior level and identify opportunities to increase the use and value of technology solutions across large-scale projects and organisations.

The role would suit someone who enjoys working closely with customers, understands the construction environment and has a strong track record of growing existing accounts.

The Role

You will have responsibility for developing and expanding a portfolio of strategic customers across the EMEA region. Your focus will be on understanding customer requirements, strengthening relationships and identifying opportunities for increased adoption and commercial growth.

Key responsibilities will include:

• Manage a portfolio of high-value enterprise customers across EMEA.
• Develop strong relationships with key decision-makers and senior stakeholders.
• Create and execute account growth plans focused on retention, expansion and revenue generation.
• Identify opportunities to introduce solutions across additional projects, locations and business areas.
• Meet customers regularly, including onsite visits to construction and infrastructure projects.
• Lead strategic customer meetings and business reviews, demonstrating the value delivered through the technology.
• Work closely with Customer Success, Sales and internal leadership teams to ensure strong customer engagement and account development.
• Monitor account performance, customer requirements and commercial opportunities.
• Negotiate renewals, expansions and commercial agreements with senior stakeholders.

About You

We're looking for someone with 4-5 years' experience in Key Account Management, ideally within the construction or infrastructure sector.

You should have:

• Proven experience managing and growing large or strategic customer accounts.
• Experience working with SaaS, technology or digital solutions.
• A strong understanding of the construction, infrastructure or related built-environment sector.
• Excellent commercial, negotiation and relationship-management skills.
• Confidence engaging with senior and executive-level stakeholders.
• Experience identifying and converting upsell and expansion opportunities.
• A proactive, consultative approach to account management.
• Willingness to travel regularly throughout EMEA.
• A full clean driving licence and comfort visiting customer sites.

Why Join?

This is an opportunity to join a growing technology business with an established customer base and significant scope for further expansion.

You'll have considerable autonomy in managing your accounts, with the opportunity to build relationships with major organisations across the construction and infrastructure sector. The role combines strategic account management, commercial growth and regular customer engagement, with exposure to senior stakeholders across multiple EMEA markets.

Package: €70,000-€80,000 base salary with an expected OTE of approximately €100,000-€120,000, plus a flexible hybrid working environment and regular international exposure.

If you're an experienced Key Account Manager with construction-sector experience and a background in SaaS or technology, we'd be interested in hearing from you