EMEA Partnerships Growth Leader

Fin; Dublin; Hybrid; EUR 100,000 - 140,000; Full time

Job summary

Fin.ai, part of Salesforce, is building the AI agent for autonomous customer support and is expanding its EMEA partner network. The Principal Partner Manager will lead partner relationships across priority markets, working with systems integrators, resellers, and implementation partners to create measurable pipelines for AI-driven deployments.

You'll collaborate with sales, marketing, and regional leadership, cultivating senior-level partnerships and ensuring program impact.

Qualifications

• 8+ years in partnerships, channel, or alliances roles within enterprise SaaS, cloud, or CX/customer support software.
• Hands-on experience managing cloud resell & consulting partnerships.
• Strong pipeline-generation instincts and capability to drive revenue from partner activity.
• Commercial fluency with a clear link from partner activity to revenue.

Responsibilities

• Take ownership of Fin's partner portfolio across a defined set of priority EMEA markets, spanning SI, cloud resellers, and local consulting partners.
• Design and run joint go-to-market motions with regional consulting firms and CX implementation partners.
• Connect partner-sourced activity into regional sales pipeline through account mapping and deal support.
• Coordinate between cloud resellers and consulting partners to pursue shared enterprise opportunities.
• Build senior relationships with partner leadership and represent programs to internal leadership.

Skills

Partnerships

Channel management

Enterprise SaaS

Sales alignment

Pipeline generation

Commercial fluency

Cross-functional collaboration

EMEA market

Travel readiness

Operational rigor

Job description

Fin.ai, part of Salesforce, is building the AI agent for autonomous customer support and is expanding its EMEA partner network. The Principal Partner Manager will lead partner relationships across priority markets, working with systems integrators, resellers, and implementation partners to create measurable pipelines for AI-driven deployments.

You'll collaborate with sales, marketing, and regional leadership, cultivating senior-level partnerships and ensuring program impact.