Dynamic Reception & Front Desk Administrator — Galway

ICE Group; Galway; On-site; EUR 23,000 - 29,000; Full time

Job summary

ICE Group is seeking a Reception Administrator to join a busy office in Galway city centre. This role requires handling a high volume of calls and visitors with a professional, customer-focused approach.

The position is permanent and full-time, working Monday to Friday from 9:00am to 5:00pm on-site in Galway. Strong organisational and communication skills are essential for success in this fast-paced environment.

Qualifications

• Previous experience in a reception, administration, customer service or front-of-house role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Comfortable managing multiple responsibilities in a busy environment.
• Proficient in Microsoft Office and general administrative duties.
• Professional, reliable and customer-focused approach.

Responsibilities

• Act as the first point of contact for visitors, providing a professional and welcoming reception service.
• Manage a busy reception desk and switchboard, directing enquiries to the appropriate departments.
• Monitor and manage the reception email inbox, ensuring queries are responded to or forwarded promptly.
• Provide general administrative support, including document preparation, data entry and typing duties.
• Maintain accurate records and assist with day-to-day office administration.
• Support the smooth running of the office through effective organisation and communication.

Skills

Customer service

Communication

Organisation

Multitasking

Professional demeanor

Microsoft Office

Tools

Microsoft Office

Job description

ICE Group is seeking a Reception Administrator to join a busy office in Galway city centre. This role requires handling a high volume of calls and visitors with a professional, customer-focused approach.

The position is permanent and full-time, working Monday to Friday from 9:00am to 5:00pm on-site in Galway. Strong organisational and communication skills are essential for success in this fast-paced environment.