Receptionist

ICE Group; Galway; On-site; EUR 23,000 - 29,000; Full time

Job summary

ICE Group is seeking a Reception Administrator to join a busy office in Galway city centre. This role requires handling a high volume of calls and visitors with a professional, customer-focused approach.

The position is permanent and full-time, working Monday to Friday from 9:00am to 5:00pm on-site in Galway. Strong organisational and communication skills are essential for success in this fast-paced environment.

Qualifications

• Previous experience in a reception, administration, customer service or front-of-house role.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Comfortable managing multiple responsibilities in a busy environment.
• Proficient in Microsoft Office and general administrative duties.
• Professional, reliable and customer-focused approach.

Responsibilities

• Act as the first point of contact for visitors, providing a professional and welcoming reception service.
• Manage a busy reception desk and switchboard, directing enquiries to the appropriate departments.
• Monitor and manage the reception email inbox, ensuring queries are responded to or forwarded promptly.
• Provide general administrative support, including document preparation, data entry and typing duties.
• Maintain accurate records and assist with day-to-day office administration.
• Support the smooth running of the office through effective organisation and communication.

Skills

Customer service

Communication

Organisation

Multitasking

Professional demeanor

Microsoft Office

Tools

Microsoft Office

Job description

Location: Mary's Street, Galway

Job Type: Permanent, Full-Time

Hours: Monday to Friday, 9:00am - 5:00pm

The Role

We are seeking a Reception Administrator to join a busy office in Galway city centre. This role will suit someone who enjoys a fast-paced environment, has strong customer service skills, and can confidently manage a high volume of calls, visitors and administrative tasks.

Key Responsibilities

• Act as the first point of contact for visitors, providing a professional and welcoming reception service
• Manage a busy reception desk and switchboard, directing enquiries to the appropriate departments
• Monitor and manage the reception email inbox, ensuring queries are responded to or forwarded promptly
• Provide general administrative support, including document preparation, data entry and typing duties
• Maintain accurate records and assist with day-to-day office administration
• Support the smooth running of the office through effective organisation and communication

Requirements

• Previous experience in a reception, administration, customer service or front-of-house role
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to prioritise tasks effectively
• Comfortable managing multiple responsibilities in a busy environment
• Proficient in Microsoft Office and general administrative duties
• Professional, reliable and customer-focused approach

If you have strong organisational skills and enjoy working in a busy office environment, we'd love to hear from you.