Receptionist

ICE Jobs; Galway; On-site; EUR 26,000 - 32,000; Full time

Job summary

ICE Jobs in Galway is seeking a Reception Administrator to join a busy city-centre office. The role suits someone who enjoys a fast-paced environment, with strong customer service skills and the ability to confidently manage a high volume of calls, visitors and admin tasks.

The position requires experience in reception/administration, excellent communication, and strong organisational skills to prioritise multiple tasks in a busy setting.

Qualifications

• Experience in a reception/administration role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and the ability to prioritise tasks.
• Comfortable managing multiple responsibilities in a busy environment.
• Proficient in Microsoft Office and general administrative duties.
• Professional, reliable and customer-focused approach.

Responsibilities

• Serve as the first point of contact for visitors and callers, providing a professional reception service.
• Direct enquiries to the appropriate departments and manage the switchboard.
• Monitor and respond to the reception email inbox.
• Provide general administrative support including data entry and typing duties.
• Maintain accurate records and assist with day-to-day office administration.
• Support the smooth running of the office through effective organisation and communication.

Skills

Customer service

Communication

Organisation

Multitasking

Front-of-house

Tools

Microsoft Office

Job description

Location: Mary’s Street, Galway
Job Type: Permanent, Full-Time
Hours: Monday to Friday, 9:00am – 5:00pm

The Role:
We are seeking a Reception Administrator to join a busy office in Galway city centre. This role will suit someone who enjoys a fast-paced environment, has strong customer service skills, and can confidently manage a high volume of calls, visitors and administrative tasks.

Key Responsibilities

• Act as the first point of contact for visitors, providing a professional and welcoming reception service
• Manage a busy reception desk and switchboard, directing enquiries to the appropriate departments
• Monitor and manage the reception email inbox, ensuring queries are responded to or forwarded promptly
• Provide general administrative support, including document preparation, data entry and typing duties
• Maintain accurate records and assist with day-to-day office administration
• Support the smooth running of the office through effective organisation and communication

Requirements

• Previous experience in a reception, administration, customer service or front-of-house role
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to prioritise tasks effectively
• Comfortable managing multiple responsibilities in a busy environment
• Proficient in Microsoft Office and general administrative duties
• Professional, reliable and customer-focused approach

If you have strong organisational skills and enjoy working in a busy office environment, we’d love to hear from you.

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