Concierge Assistant

The Hardiman; Galway; On-site; EUR 19,000 - 22,000; Part time

Job summary

The Hardiman on Eyre Square in Galway invites applications for a Concierge assistant to join our Front Office team. You will welcome guests, assist with luggage, and provide local information to create a memorable stay.

Ideal candidates have hotel or customer-facing experience, excellent communication, and strong knowledge of Galway. Familiarity with Opera Cloud is a plus, and a friendly, team-oriented approach is essential.

Qualifications

• Previous hotel or customer-facing experience
• Strong communication and organisational skills
• Knowledge of Galway and surrounding areas
• Experience with Opera Cloud is desirable but not essential
• Ability to work well as part of a team

Responsibilities

• Provide valet parking services and safely handle guest vehicles
• Support guests with luggage and general enquiries
• Provide local information and arrange restaurant, tour, and activity bookings
• Handle guest requests and coordinate with other departments
• Deliver a warm, efficient, and memorable guest experience

Skills

Customer service

Local knowledge

Hospitality

Communication skills

Organisational skills

Tools

Opera Cloud

Job description

Location: On site / Galway, Ireland
job type: Permanent / Part-time
Sector and subsector: Hospitality | Front of House
HourlyFixed salary:€ 14.95

The Hardiman Hotel is seeking a friendly, professional Concierge assistant to join our Front Office team. This role is ideal for someone with excellent customer service skills, strong local knowledge, and a passion for hospitality.

Key Responsibilities

• Provide valet parking services and safely handle guest vehicles
• Support guests with luggage and general enquiries
• Provide local information and arrange restaurant, tour, and activity bookings
• Handle guest requests and coordinate with other departments
• Deliver a warm, efficient, and memorable guest experience

Additional Requirements

• Previous hotel or customer-facing experience
• Strong communication and organisational skills
• Knowledge of Galway and surrounding areas
• Experience with Opera Cloud is desirable but not essential
• Ability to work well as part of a team

Are you currently living or within commutable distance of Galway City?

What is your currently working eligibility status in Ireland?

How many years experience do you have working in the role advertised?

Full, valid driver’s licence?

Have you been referred to this job by a current The Hardiman employee? No Yes