Clonakilty Branch Welcome Advisor - 12-Month Contract

Cpl; Cork; On-site; EUR 19,000 - 27,000; Full time

Benefits offered by this job

Mileage allowance

12-month contract

Job summary

Bank of Ireland, recruited via CPL, is seeking a Branch Welcome Advisor for Clonakilty (West Cork). The role is a 12-month contract, fully onsite, with a starting rate of €16.48 per hour (about €30,000 per year).

Travel to other branches is required occasionally, with a mileage allowance. You’ll be the first point of contact for customers, delivering friendly, professional service and guiding users through self-service options like Banking 365, while maintaining accurate records in internal

Qualifications

• Excellent customer service track record.
• Strong communication and teamwork skills.
• Motivated with a drive to achieve goals.
• Interest in banking technology and learning new systems.

Responsibilities

• Deliver exceptional customer service and handle cashier duties when needed.
• Guide customers through self-service options such as Banking 365.
• Manage branch customer flow for a smooth experience.
• Update customer information in internal systems.
• Resolve basic queries and escalate when necessary.
• Share insights to improve service delivery.

Skills

Customer service

Communication

Teamwork

Self-motivation

Tech curiosity

Job description

Bank of Ireland, recruited via CPL, is seeking a Branch Welcome Advisor for Clonakilty (West Cork). The role is a 12-month contract, fully onsite, with a starting rate of €16.48 per hour (about €30,000 per year).

Travel to other branches is required occasionally, with a mileage allowance. You’ll be the first point of contact for customers, delivering friendly, professional service and guiding users through self-service options like Banking 365, while maintaining accurate records in internal