Client-Facing Facilities & Admin Coordinator

Apleona UK; Cork; On-site; EUR 26,000 - 32,000; Full time

Job summary

Apleona UK is seeking a Receptionist at our site in Macroom, Co. Cork. The role covers front desk duties, greeting visitors, handling deliveries and coordinating facilities tasks in a busy office environment.

Working pattern: Mon-Thu 8am–4:30pm, Fri 8am–3:30pm. You will support health and safety, maintain records, and ensure smooth daily operations while delivering a high standard of service to clients.

Qualifications

• Experience in a similar role essential.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Third level qualification.
• Excellent customer service skills and excellent phone manner, communication, and interpersonal skills.
• Ability to work with and be part of a team.
• Ability to plan, prioritise and work to strict deadlines.
• Good communication and interpersonal skills with a strong customer focus.

Responsibilities

• Implementing permit to work system for contractors.
• Reviewing the Cleaning Diary; log all cleaning calls in the diary kept at reception.
• Handling all incoming and outgoing deliveries e.g., couriers.
• General administration and taking on ad hoc projects and tasks as required.
• Upsell facilities by informing Facilities Manager of gaps in service.
• Report maintenance issues onsite to Facilities Manager.
• Assist in emergencies such as light leaks, spills and hazards.
• Coordinate facilities requests from employees and ensure SOPs are up to date.
• Schedule PPM works and keep records of works carried out.
• Welcome clients and visitors to the office professionally.
• Issue access badges for visitors and contractors.
• Manage administration processes (POs, goods/services).
• Ensure reception is tidy and responsive to service calls.

Skills

Customer service

Teamwork

Communication

Time management

Education

Third level qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Apleona UK is seeking a Receptionist at our site in Macroom, Co. Cork. The role covers front desk duties, greeting visitors, handling deliveries and coordinating facilities tasks in a busy office environment.

Working pattern: Mon-Thu 8am–4:30pm, Fri 8am–3:30pm. You will support health and safety, maintain records, and ensure smooth daily operations while delivering a high standard of service to clients.