Client Banking Solutions Advisor

Bank of America; Dublin; On-site; EUR 30,000 - 42,000; Full time

Job summary

Bank of America in Dublin, Ireland, is seeking a Client Service professional to engage clients in the lobby, educate on self-service options, and efficiently process cash transactions. You will build relationships to meet financial needs and guide clients to suitable banking solutions.

The role requires a high school diploma or equivalent, with strong communication, problem solving, and ability to work weekends. In-office culture supports collaboration and career development.

Qualifications

• Enthusiastic self-starter with strong work ethic and results orientation.
• Collaborates effectively to build relationships.
• Passion and drive to improve clients' financial lives.
• Confident in identifying solutions for new and existing clients.
• Effective communicator, comfortable engaging all clients.
• Able to learn and adapt to new information and technology platforms.
• Able to educate clients on self-service transactions (ATM, online, mobile).
• Strong critical thinking and problem-solving skills.
• Follows established processes and regulations.
• Manages time and capacity efficiently.
• Focuses on results while acting in clients' best interests.
• Willingness to work weekends/extended hours at various locations.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to do what is right for clients and the bank
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communication

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor’s Degree in Business/Finance

Job description

Bank of America in Dublin, Ireland, is seeking a Client Service professional to engage clients in the lobby, educate on self-service options, and efficiently process cash transactions. You will build relationships to meet financial needs and guide clients to suitable banking solutions.

The role requires a high school diploma or equivalent, with strong communication, problem solving, and ability to work weekends. In-office culture supports collaboration and career development.