Branch Customer Advisor - Customer Focus & Teamwork

Allied Irish Banks; Tipperary; On-site; EUR 27,000 - 36,000; Full time

Benefits offered by this job

Variable Pay

Employee Assistance Programme

Family leave options

Job summary

Allied Irish Banks is seeking a Service & Sales Advisor in Ireland. This full-time, office-based role focuses on delivering exceptional customer service and guiding customers through banking options at the branch.

You will work as part of a team, handle customer inquiries across channels, and contribute to a compliant, customer-centric environment with flexible office-based arrangements where applicable.

Qualifications

• Proven track record in building relationships with customers.
• Strong communication and interpersonal skills across channels.
• Ability to work effectively in a team and adapt to a fast-paced environment.
• Experience in a customer-facing banking role is preferred.

Responsibilities

• Drive an excellent customer experience and achieve service standards.
• Assist customers in choosing suitable banking options and resolve inquiries.
• Collaborate with colleagues to deliver consistent service and meet team goals.
• Identify improvements and contribute ideas to create better solutions.

Skills

Customer relationship skills

People skills

Teamwork

Problem solving

Communication skills

Job description

Allied Irish Banks is seeking a Service & Sales Advisor in Ireland. This full-time, office-based role focuses on delivering exceptional customer service and guiding customers through banking options at the branch.

You will work as part of a team, handle customer inquiries across channels, and contribute to a compliant, customer-centric environment with flexible office-based arrangements where applicable.