Client Account Operations Specialist

JPMorgan Chase & Co.; Clonakilty; On-site; EUR 35,000 - 45,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Client Administration Specialist to join our Client Account Management team in Ireland. You will manage a portfolio of client companies, processing share plan transactions and maintaining accurate documentation.

The role emphasizes collaboration with operational and IT teams, delivering timely processing and proactive improvements in processes and controls. Excellent communication and analytical skills are essential for success.

Qualifications

• Excellent communication and interpersonal skills are required.
• Proven numeric, financial analysis, documentation and procedural skills.
• Excellent computer skills including Microsoft Excel and Word.
• Demonstrate commercial acumen with an ability to be innovative & pro-active.
• Ability to prioritise and adhere to tight deadlines.
• Previous exposure to a client facing role within a corporate environment.

Responsibilities

• Manage a portfolio of Companies administering employee share plans within a team framework
• Interact with customers/clients on operational transactions related to their share plan program.
• Execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving.
• Organize, develop and maintain procedural and process documentation related to client companies' program(s) to ensure accurate transaction processing and minimize risk.
• Assist in identifying new system tools and enhancements to existing systems.
• Implement projects to enhance business operations while acting as a point of contact for Client Accounts.
• Create and maintain excellent relations with key business partners as well as identify innovative client solutions.

Skills

Excellent communication

Numeric/financial analysis

Excel and Word

Commercial acumen

Prioritisation

Client facing experience

Education

Third level qualification

Job description

JPMorgan Chase & Co. is seeking a Client Administration Specialist to join our Client Account Management team in Ireland. You will manage a portfolio of client companies, processing share plan transactions and maintaining accurate documentation.

The role emphasizes collaboration with operational and IT teams, delivering timely processing and proactive improvements in processes and controls. Excellent communication and analytical skills are essential for success.