Channel Partner Growth Manager (Remote)

Patchmypc; Ireland; On-site; EUR 50,000 - 60,000; Full time

Benefits offered by this job

Internet stipend

Pension: 200% match up to 10%

Death In Service & Income Protection

Health & Wellness Benefit

Annual Leave

Holiday Days

Volunteer Days

Sick Leave

Bereavement Leave

Tuition Reimbursement

Charitable Donation

Matching Gym & Fitness Reimbursement

Job summary

Patch My PC is seeking an Account Manager to grow and support our channel partner ecosystem. This fully remote role reports to a UK-based leader and manages a high-volume portfolio of channel partners, MSPs, and VARs, handling new business opportunities, renewals, onboarding, and operational support.

You’ll also collaborate across Partner Development to drive renewals and expansions. You’ll serve as the primary contact for end-user customers, coordinate with partners on commercial activities,

Qualifications

• 3+ years of experience with channel partners, MSPs, resellers, or distributors.
• Experience in B2B technology accounts in indirect/channel-influenced sales.
• Strong commercial acumen to identify renewal risks and expansion opportunities.
• Ability to manage a high-volume portfolio and deliver quality partner/customer experience.
• Collaborate with Sales, Customer Engineering, Marketing, and Operations.
• Familiarity with subscription-based SaaS business models.

Responsibilities

• Manage new business from small partners and MSPs, including deal registration and communications.
• Own the post-sales lifecycle for a portfolio of channel-sourced accounts including onboarding and renewals.
• Serve as the primary Patch My PC contact for end-user customers while coordinating with partners on renewals.
• Partner with the Partner Development Manager on renewal strategy and expansion opportunities.
• Build trusted relationships with partners and customers with timely communication and guidance.
• Maintain CRM hygiene with accurate device counts, renewal dates, and partner attribution.
• Advise on customer health signals to strengthen account strategy.

Skills

Channel partner mgmt

B2B SaaS accounts

Renewal risk识 (renewals)

High-volume portfolio mgmt

Cross-functional collaboration

CRM hygiene

Job description

Patch My PC is seeking an Account Manager to grow and support our channel partner ecosystem. This fully remote role reports to a UK-based leader and manages a high-volume portfolio of channel partners, MSPs, and VARs, handling new business opportunities, renewals, onboarding, and operational support.

You’ll also collaborate across Partner Development to drive renewals and expansions. You’ll serve as the primary contact for end-user customers, coordinate with partners on commercial activities,