EMEA Cloud Account Manager | Remote, Growth & Partnerships

DoiT International; Ireland; Remote; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Unlimited PTO

Flexible Working Options

Health Insurance

Employee Stock Option Plan

Professional Development Stipend

Job summary

DoiT International in Ireland is seeking an Account Manager to join our EMEA team. This remote role supports our cloud management platform, builds strong customer relationships, and identifies opportunities for growth across AWS, Google Cloud, and Microsoft Azure.

You will balance customer needs with vendor priorities, lead quarterly reviews, and collaborate with cross-functional teams to deliver value. This role offers flexibility and a global, inclusive culture.

Qualifications

• 3+ years of experience in Account Management supporting the EMEA market.
• 2+ years of experience at a technology company (SaaS, SI, Cloud vendor…)
• Experience supporting customers in AWS, Google Cloud, Microsoft Azure ecosystem, or another cloud vendor.
• Strong verbal/written communication skills in English and Swedish.
• Strong technical and relationship-building skills.
• Willingness to work remotely and adapt across multiple time zones.

Responsibilities

• Develop a deep understanding of our cloud management platform and services and how they help our clients.
• Maintain knowledge and ownership of customers and coordinate with vendor teams to show value and growth opportunities.
• Manage customer-related support escalations to resolution and ensure high satisfaction.
• Negotiate and close long-term commitments with stakeholders balancing customer, vendor and company interests.
• Identify new workload opportunities within the Customer Cloud Environment / SaaS solutions.
• Establish a regular cadence with the complete portfolio of customers and balance needs of large and emerging clients.
• Provide customer feedback to product teams to align with market needs.
• Deliver quarterly reviews with customers, tracking timelines and projected cloud spend.
• Maintain relationships with cloud providers to align on engagements.
• Identify cost optimization opportunities within the Customer Cloud environment.
• Collaborate with Cloud Vendors Sales Reps on mutual customers.

Skills

Account management

Cloud technology

English & Swedish comms

Vendor relationship mgmt

Analytical skills

Tools

AWS

Google Cloud Platform

Microsoft Azure

Job description

DoiT International in Ireland is seeking an Account Manager to join our EMEA team. This remote role supports our cloud management platform, builds strong customer relationships, and identifies opportunities for growth across AWS, Google Cloud, and Microsoft Azure.

You will balance customer needs with vendor priorities, lead quarterly reviews, and collaborate with cross-functional teams to deliver value. This role offers flexibility and a global, inclusive culture.