B2B Account Manager: Growth & Renewals

Concentrix; Leinster; On-site; EUR 55,000 - 75,000; Full time

Job summary

Concentrix in Dublin is seeking a B2B Sales Account Manager to oversee complex client accounts and drive renewal and expansion opportunities. This onsite role focuses on delivering excellent service to our clients' customers and achieving revenue targets.

You will work with multiple partners, renew services, negotiate effectively, and report to a Sales Manager. Previous account management or enterprise sales experience is valued, with a data-driven approach to improving satisfaction and outcomes.

Responsibilities

• Ensure that client's customers are satisfied with our client's services and resolve escalated issues
• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
• Evaluate our client's customer needs and propose potential solutions
• Be a single contact for our client's customer
• Use data to fix customer concerns/roadblocks prohibiting satisfaction
• Manage external competitive pressures and handle objections
• Work with multiple partners, building relationships with decision-makers at all levels
• Manage sales territory and achieving monthly quotas
• Negotiate in tough situations
• Identify risk and barriers to success; develop contingency plans
• Identify opportunities for additional product or service sales
• Use data to help influence buying/renewal process
• Work with a team and report directly to a Sales Manager

Job description

Concentrix in Dublin is seeking a B2B Sales Account Manager to oversee complex client accounts and drive renewal and expansion opportunities. This onsite role focuses on delivering excellent service to our clients' customers and achieving revenue targets.

You will work with multiple partners, renew services, negotiate effectively, and report to a Sales Manager. Previous account management or enterprise sales experience is valued, with a data-driven approach to improving satisfaction and outcomes.