B2B Sales Account Manager - Onsite in Santry, Dublin

Concentrix SREV Europe Limited; Leinster; On-site; EUR 55,000 - 70,000; Full time

Job summary

Concentrix is recruiting an onsite B2B Sales Account Manager in Dublin, Ireland. You will manage complex client accounts, renewals and expansions, and drive revenue growth by identifying opportunities within the existing customer base.

You will build relationships with decision-makers, negotiate terms, and work with cross-functional teams to achieve monthly quotas and improve client satisfaction. This role requires strong English communication and an entrepreneurial mindset.

Qualifications

• Experience managing complex client accounts and renewing contracts.
• Proven track record meeting revenue quotas and growing accounts.
• Strong negotiation and cross-functional collaboration skills.

Responsibilities

• Oversee management of complex client accounts and drive renewals and expansions.
• Call upon existing client customers to assess opportunities and convert to other services.
• Use data to identify risks, unblock issues and influence renewal decisions.
• Collaborate with partners and senior sales to achieve monthly quotas.

Skills

Account management

B2B sales

Negotiation

Relationship building

Tools

CRM software

Job description

Job Title: B2B Sales Account Manager - Onsite in Santry, Dublin

Job Description The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client’s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable. Ensure that client's customers are satisfied with our client's services and resolve escalated issues Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals Evaluate our client's customer needs and propose potential solutions Be a single contact for our client's customer Use data to fix customer concerns/roadblocks prohibiting satisfaction Manage external competitive pressures and handle objections Work with multiple partners, building relationships with decision-makers at all levels Manage sales territory and achieving monthly quotas Negotiate in tough situations Identify risk and barriers to success; develop contingency plans Identify opportunities for additional product or service sales Use data to help influence buying/renewal process Work with a team and report directly to a Sales Manager

Location: Ireland, Dublin -Santry Language Requirements: English Time Type: Full time

Mission:

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview:

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.