Quality Control à Grande-Bretagne

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

• Lead the overall Community Marketing Program and In-House Marketing strategy, ensuring alignment with business objectives, brand standards, and compliance requirements.

• Oversee the recruitment, onboarding, and performance management of Community Marketing and In-House teams, fostering a culture of excellence and accountability.

• Drive innovation in lead generation, customer engagement, and promotional strategies to achieve and exceed departmental KPIs.

• Ensure all Community Marketing and In-House activities operate in compliance with company policies, ethical standards, and regulatory requirements.

• Oversee accurate and timely month-end reporting and business reviews in accordance with company procedures.

• Develop and manage annual marketing budgets, ensuring the department meets or exceeds targets in production, revenue, and cost efficiency.

• Analyze performance data to identify trends, root causes, and opportunities for continuous improvement.

• Partner with cross-functional teams (Sales, Member Services, Finance, HR) to optimize processes and maximize overall program effectiveness.

• Implement and monitor performance metrics to drive profitability and operational excellence.

• Build, develop, and lead a high-performing marketing team that embodies the HEART service culture and core values of Integrity, Leadership, Innovation, and Growth.

• Provide regular coaching, mentoring, and performance feedback to ensure continuous learning and career development.

• Identify and implement targeted training and upskilling programs to strengthen team capabilities and readiness for growth.

• Define and communicate clear responsibilities, objectives, and performance expectations for all field marketing personnel.

• Demonstrate the HEART Service Philosophy in all interactions with internal and external stakeholders.

• Exhibit integrity and accountability in decision-making and execution.

• Act as a brand ambassador and role model, promoting a positive, professional, and performance‑oriented environment.

• Extensive leadership experience Field Marketing, Community Marketing, or related sales and marketing roles in Timeshare industry.

• Proven track record in strategic program management, team leadership, and achieving measurable business.

• Strong understanding of direct marketing principles, lead generation, and conversion optimization within a hospitality or service environment.

• Exceptional people management and communication skills, with the ability to inspire, influence, and engage cross‑functional teams.

• Demonstrated financial acumen, including budgeting, forecasting, and profitability analysis.

• Excellent analytical, problem‑solving, and decision‑making capabilities.

• High proficiency in Microsoft Office Suite and the ability to learn and utilize company‑specific systems and analytics tools.

• Ability to work effectively in a fast‑paced, dynamic environment with shifting priorities.

• Commitment to continuous improvement, innovation, and delivering exceptional results.

• Presents as a professional role model and brand ambassador for Accor Vacation Club.

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.