Yogurt Frozen Cafe (Yopo Yogurt Protein)

Yopo Frozen Bar; Provinsi Bali; On-site; IDR 55,800,000 - 83,700,000; Full time

Benefits offered by this job

Staff discounts on products

Comprehensive training program

Career progression opportunities

Dynamic team environment

Job summary

Yopo Frozen Bar in Uluwatu, Bali, seeks enthusiastic crew members for a full-time role supporting our frozen yogurt and protein offerings. You will deliver exceptional service, maintain high food standards, and help our vibrant team create memorable guest experiences in a fast-paced hospitality environment.

Training is provided; you will work across counters and kitchen spaces, handling orders, payments, restocking, and daily cleanups while upholding safety and quality standards.

Qualifications

• Experience in hospitality or customer-facing roles is desirable but not required.
• Strong communication and a friendly, positive attitude are essential.
• Reliability and punctuality are important for shift-based work.
• Ability to work efficiently in a fast-paced environment while paying attention to detail.
• Willingness to learn food preparation and service skills.

Responsibilities

• Greet customers warmly and create a welcoming atmosphere.
• Assist with accurate order taking and payments using POS.
• Prepare and serve frozen yogurt and protein products per recipes.
• Operate and maintain machines safely and hygienically.
• Keep counters, kitchen, and dining areas clean and organized.
• Restock supplies and manage inventory during shifts.
• Follow food safety and hygiene protocols at all times.
• Collaborate with team to handle busy periods smoothly.
• Address customer inquiries professionally and courteously.

Skills

Customer service

Communication

Reliability

Punctuality

Teamwork

Numeracy

Job description

About the role

We are seeking enthusiastic and dedicated Crew Outlet Yogurt Protein Frozen team members to join Yopo Frozen Bar in Uluwatu, Bali. This is a full-time position offering an exciting opportunity to be part of a dynamic hospitality team in one of Bali's vibrant locations. As a crew member, you will be at the heart of our customer experience, delivering exceptional service whilst maintaining the highest standards of food preparation and presentation. This role is essential to our mission of providing customers with delicious, high-quality frozen yogurt and protein-based products in a welcoming and efficient environment.

What you'll be doing

Greeting customers with warmth and enthusiasm, creating a welcoming atmosphere throughout their visit

Helping customer orders accurately and processing payments using point-of-sale systems

Preparing and serving frozen yogurt and protein products according to established recipes and quality standards

Operating and maintaining frozen yogurt machines and other kitchen equipment safely and hygienically

Maintaining cleanliness and organisation of the service counter, kitchen area, and dining spaces

Restocking supplies and managing inventory throughout your shift

Following food safety and hygiene protocols consistently to ensure customer wellbeing

Collaborating with team members to ensure smooth operations during busy service periods

Responding to customer inquiries and addressing any concerns professionally and courteously

Contributing to a positive team environment and support

What we're looking for

Previous experience in hospitality, food service, or customer-facing roles is desirable but not essential

Strong communication skills with the ability to interact positively with customers from diverse backgrounds

Reliability and punctuality, with a commitment to maintaining consistent attendance

Physical capability to stand for extended periods and handle repetitive tasks

Ability to work efficiently in a fast-paced environment whilst maintaining attention to detail

A genuine passion for providing excellent customer service

Willingness to learn and develop new skills in food preparation and service

Teamwork mentality and a positive, friendly attitude towards colleagues

Basic numeracy skills for handling cash and processing transactions

Flexibility to work various shifts, including weekends and peak periods

What we offer

Competitive salary package with opportunities for performance-based bonuses

Full-time employment with job stability and career progression prospects

Comprehensive training programme to develop your skills in food service and customer relations

A supportive and inclusive work environment where your contributions are valued

Staff discounts on our range of frozen yogurt and protein products

Opportunities to develop your hospitality career within an expanding business

A dynamic workplace culture that celebrates teamwork and customer satisfaction

Flexible scheduling options where possible to support work-life balance

About us

Yopo Frozen Bar is a thriving hospitality establishment located in Uluwatu, Badung, Bali. We are dedicated to delivering exceptional frozen yogurt and protein-based treats to our valued customers in a vibrant, welcoming environment. Our commitment to quality, customer satisfaction, and team excellence defines everything we do. We pride ourselves on creating memorable experiences for our guests whilst fostering a supportive and inclusive workplace culture. As a growing business in Bali's dynamic hospitality scene, we are passionate about serving our community and building a team of dedicated individuals who share our values of excellence and hospitality.