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Pengiklan Anonim is seeking a friendly Gelato Sales & Service Staff for our Kerobokan, Bali outlet. The role emphasizes customer interaction, English communication, and delivering welcoming service.
Responsibilities include greeting customers, explaining flavors, serving products, handling orders and payments, and maintaining outlet cleanliness and stock. You will support promotions and work with the team to ensure smooth daily operations.
We are looking for a friendly, proactive, and customer-oriented Gelato Sales & Service Staff to join our team at our outlet in Kerobokan, Bali. The ideal candidate is confident in communicating in English, enjoys interacting with customers, and is able to provide a welcoming and positive service experience.
Key responsibilities
Greet and assist customers in a friendly and professional manner.
Explain gelato flavors, products, ingredients, and recommendations to customers.
Serve gelato and other products according to company standards.
Handle customer orders and payments accurately.
Maintain cleanliness, organization, and presentation of the outlet.
Restock products and assist with daily outlet operations.
Handle customer questions and basic complaints professionally.
Support promotional and sales activities at the outlet.
Work collaboratively with the team to ensure smooth daily operations.
Follow company SOPs, hygiene standards, and service procedures.
About you
Good spoken English is required.
Good communication and customer service skills.
Friendly, proactive, and positive personality.
Neat, clean, and well-groomed, in line with our hygiene and uniform standards.
Comfortable interacting with customers.
Responsible, punctual, and able to work independently and as part of a team.
Previous experience in F&B, retail, hospitality, or customer service is preferred but not required.
Willing to work shifts, weekends, and public holidays.
Available to join as soon as possible.