Watch Store Lead & Customer Experience Champion

PT Ming Jaya Sejahtera; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 72,000,000 - 108,000,000; Full time

Job summary

Jamtangan.com is hiring a Store Supervisor to lead the JAMTANGAN.COM Store Jabotabek area. The role focuses on driving sales, ensuring top customer satisfaction, and developing staff through hands-on coaching.

The ideal candidate has 2+ years in store supervision, excels in team management and VM, and acts as a trusted watch consultant while upholding company SOPs and brand knowledge.

Qualifications

• Minimum 2 years as Store Supervisor in retail.
• Proven ability to lead and develop a team.
• Strong selling skills and floor management experience.
• Excellent service orientation and SOP adherence.
• Knowledge of brand and watch consulting.

Responsibilities

• Lead and develop the store team through coaching.
• Drive sales performance and customer satisfaction.
• Build and maintain client relationships per policy.
• Motivate the team to grow the business.
• Create a positive work environment and foster innovation.
• Instill client-centric mindset to maximize repurchases.
• Oversee promotions and marketing promos.
• Manage inventory control and monthly sales reporting.

Skills

Team management

Sales skills

Customer service

Visual Merchandising

Networking skills

Job description

Jamtangan.com is hiring a Store Supervisor to lead the JAMTANGAN.COM Store Jabotabek area. The role focuses on driving sales, ensuring top customer satisfaction, and developing staff through hands-on coaching.

The ideal candidate has 2+ years in store supervision, excels in team management and VM, and acts as a trusted watch consultant while upholding company SOPs and brand knowledge.