Store Supervisor - Jamtangan.com

Ctlyst; Kota Bandung; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

Ctlyst in Bandung is seeking a Store Supervisor to lead the store team, drive sales performance, and enhance customer satisfaction.

You will train staff, build client loyalty, and ensure brand standards across store operations. The role requires hands-on leadership, excellent communication, and a customer-centric approach to elevate the watch shopping experience.

Qualifications

• 2 years of Store Supervisor experience, preferably in retail.
• Strong team management and development skills.
• Proven selling skills, floor management, training, and VM experience.
• Sharp social and networking abilities.
• Excellent service orientation with brand knowledge to assist customers.
• Willing to work at Jamtangan.com Store Jabotabek area when needed.

Responsibilities

• Lead and develop the store team through coaching.
• Coach the team to drive sustainable performance.
• Build client relationships and ensure policy-aligned service.
• Motivate the team to drive business results.
• Create a positive work environment and encourage innovation.
• Foster a client-centric mindset for best customer experience and repurchases.
• Promote marketing promos.
• Inventory control and monthly sales reporting.

Skills

Team management

Staff training

Customer service

Sales skills

Visual Merchandising

Communication

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let's join us!

Responsibilities:

• Lead and develop the store team through inspiring hands-on management and coaching.


• Manage and coach the team into building sustainable.


• Client relationships, ensuring that every client is treated according to the company policy.


• Manage and motivate the team to drive the business.


• Create a positive work environment, empower the team, encourage innovative solutions.


• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.


• Controlling promote and offer the marketing promo.


• Inventory Control and monthly reporting sales.

Requirements:

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.


• Excellent ability in team management & development.


• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).


• Attractive, confident, high level in social and networking skills


• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.


• Willing to work in Jamtangan.com Store Jabotabek area when needed.