Store Supervisor - Jamtangan.com

Ctlyst; Makassar; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Ctlyst is seeking a Store Supervisor to lead our store team, driving sales, customer satisfaction, and staff development.

You will foster client loyalty, manage operations, and ensure brand standards. This role requires 2 years in retail, strong leadership, VM, and willingness to work at Jamtangan.com Store Jabotabek area when needed.

Qualifications

• 2 years of work experience as a Store Supervisor.
• Strong team leadership and development skills.
• Proven selling skills and floor management experience.
• Excellent social and networking abilities.
• Customer-focused service orientation with brand knowledge.
• Willing to work in Jamtangan.com Store Jabotabek area when needed.

Responsibilities

• Lead and develop the store team through hands-on management and coaching.
• Drive sales performance and customer satisfaction.
• Build client relationships and uphold SOP.
• Motivate the team to drive the business.
• Create a positive work environment and encourage innovation.
• Maintain inventory control and monthly sales reporting.
• Promote marketing promotions and pricing per policy.

Skills

Team management

Customer service

Sales skills

Training and development

Visual Merchandising

Relationship building

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let's join us!

Responsibilities:

• Lead and develop the store team through inspiring hands-on management and coaching.


• Manage and coach the team into building sustainable.


• Client relationships, ensuring that every client is treated according to the company policy.


• Manage and motivate the team to drive the business.


• Create a positive work environment, empower the team, encourage innovative solutions.


• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.


• Controlling promote and offer the marketing promo.


• Inventory Control and monthly reporting sales.

Requirements:

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.


• Excellent ability in team management & development.


• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).


• Attractive, confident, high level in social and networking skills


• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.


• Willing to work in Jamtangan.com Store Jabotabek area when needed.