Store Supervisor - Jamtangan.com

Catalyst; Kota Bandung; On-site; IDR 55,800,000 - 100,440,000; Full time

Job summary

Catalyst invites an energetic Store Supervisor to lead our watch retail team in Bandung, West Java. You will drive sales, customer satisfaction and staff development with a hands-on, customer-centric approach.

Responsibilities include coaching the store team, building client relationships, maintaining brand standards, managing promotions, and inventory reporting to support sustainable growth. The ideal candidate has retail experience and a passion for watches.

Qualifications

• 2 years of work experience as a Store Supervisor.
• Experience in retail and VM preferred.
• Strong team management and coaching abilities.
• Excellent customer service orientation.

Responsibilities

• Lead and develop the store team through inspiring hands-on management and coaching.
• Manage and coach the team into building sustainable performance.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Control promotions and marketing promos.
• Inventory control and monthly sales reporting.

Skills

Team management

Sales skills

Customer service

Leadership

Coaching

Visual Merchandising

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let’s join us!

Responsibilities:

• Lead and develop the store team through inspiring hands-on management and coaching.
• Manage and coach the team into building sustainable.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Requirements:

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.
• Excellent ability in team management & development.
• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).
• Attractive, confident, high level in social and networking skills
• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.
• Willing to work in Jamtangan.com Store Jabotabek area when needed.