Store Supervisor - Jamtangan.com

Ctlyst; Lampung; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Ctlyst is seeking a Store Supervisor to lead a high-performing team and deliver exceptional customer experiences in our Lampung store. You will drive sales, train staff, and implement VM standards to elevate the brand presence.

The role emphasizes hands-on leadership, client relationship building, and adherence to SOPs while fostering a positive, innovative work environment.

Qualifications

• Two years of work experience as a Store Supervisor or similar retail leadership role.
• Strong leadership and development abilities for a store team.
• Proven selling skills, floor management, and VM knowledge.
• Excellent communication and networking skills to build client relationships.

Responsibilities

• Lead and develop the store team through hands-on management and coaching.
• Coach the team to drive sustainable sales and customer satisfaction.
• Build client relationships and ensure adherence to company SOPs.
• Motivate the team to drive business performance and brand presence.
• Create a positive work environment and encourage innovative solutions.
• Foster a customer-centric mindset to achieve repeat visits and loyalty.
• Support promotional campaigns and inventory processes; generate monthly sales reports.

Skills

Team management

Sales skills

Customer service

Staff training

Visual Merchandising

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let's join us!

Responsibilities:

• Lead and develop the store team through inspiring hands-on management and coaching.


• Manage and coach the team into building sustainable.


• Client relationships, ensuring that every client is treated according to the company policy.


• Manage and motivate the team to drive the business.


• Create a positive work environment, empower the team, encourage innovative solutions.


• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.


• Controlling promote and offer the marketing promo.


• Inventory Control and monthly reporting sales.

Requirements:

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.


• Excellent ability in team management & development.


• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).


• Attractive, confident, high level in social and networking skills


• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.


• Willing to work in Jamtangan.com Store Jabotabek area when needed.