Store Supervisor - Jamtangan.com

Catalyst Tech; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Catalyst Tech is looking for a passionate Store Supervisor in Medan to lead and develop a dynamic team. The ideal candidate should have experience in retail and be skilled in sales performance, customer satisfaction, and team management.

You will create a positive work environment and empower your team to achieve client loyalty and expand brand presence. Responsibilities include managing team performance, building client relationships, and ensuring optimal customer experiences.

Qualifications

• 2 years of work experience as a Store Supervisor, preferably in retail.
• Excellent team management and development skills.
• Proven selling skills and experience in Visual Merchandising.

Responsibilities

• Lead and develop the store team through hands-on management.
• Manage client relationships to ensure satisfaction.
• Drive business through team motivation and empowerment.

Skills

Team management

Selling skills

Customer satisfaction

Visual Merchandising

Networking skills

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer‑centric attitude. Let’s join us!

Responsibilities

• Lead and develop the store team through inspiring hands‑on management and coaching.
• Manage and coach the team into building sustainable.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client‑centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Requirements

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.
• Excellent ability in team management & development.
• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).
• Attractive, confident, high level in social and networking skills
• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.
• Willing to work in Jamtangan.com Store Jabotabek area when needed.