Store Supervisor - Jamtangan.com

Catalyst Tech; Jember; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Catalyst Tech in Jember, Indonesia is looking for a passionate Store Supervisor to join their team. In this role, you will be responsible for sales performance, customer satisfaction, and the development of staff.

The ideal candidate will lead and coach the team to build client relationships, drive business efforts, and create a client-centric environment. If you have a proven track record in team management and retail, we encourage you to apply!

Qualifications

• 2 years of work experience as a Store Supervisor, preferably in the retail industry.
• Proven role model in team management and training.
• Excellent service orientation with brand knowledge.

Responsibilities

• Lead and develop the store team through inspiring management.
• Manage client relationships according to company policy.
• Drive business by motivating the team and creating a positive work environment.

Skills

Team management & development

Selling skills

Customer service orientation

Social and networking skills

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer‑centric attitude. Let’s join us!

Responsibilities

• Lead and develop the store team through inspiring hands‑on management and coaching.
• Manage and coach the team into building sustainable.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client‑centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Requirements

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.
• Excellent ability in team management & development.
• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).
• Attractive, confident, high level in social and networking skills
• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.
• Willing to work in Jamtangan.com Store Jabotabek area when needed.