Store Supervisor - Jamtangan.com

Catalyst; Indonesia; Hybrid; IDR 66,960,000 - 100,440,000; Full time

Job summary

Catalyst in Indonesia is seeking a Store Supervisor for the Jabotabek area to lead the store team and drive sales with a focus on exceptional customer experiences.

You will coach staff, manage inventory, and build client loyalty while upholding brand standards to expand our watch brand presence.

Qualifications

• 2 years of work experience as a Store Supervisor.
• Retail industry experience is a plus.
• Strong team management and development.
• Proven selling skills and floor management.
• VM knowledge and brand awareness.
• Excellent service orientation per SOP.
• Willing to work in Jabotabek area.

Responsibilities

• Lead and develop the store team through hands-on coaching.
• Drive sales performance and customer satisfaction.
• Build and maintain client relationships per company policy.
• Motivate the team to drive business growth.
• Create a positive work environment and encourage innovation.
• Foster client-centric mindset for high customer experience and repurchase objectives.
• Support promotions and marketing initiatives.
• Oversee inventory control and monthly sales reporting.

Skills

Team leadership

Sales skills

Customer service

VM (Visual Merchandising)

Networking skills

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let’s join us!

Responsibilities:

• Lead and develop the store team through inspiring hands-on management and coaching.
• Manage and coach the team into building sustainable.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Requirements:

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.
• Excellent ability in team management & development.
• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).
• Attractive, confident, high level in social and networking skills
• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.
• Willing to work in Jamtangan.com Store Jabotabek area when needed.