Store Supervisor - Jamtangan.com

Catalyst Tech; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 60,000,000 - 80,000,000; Full time

Job summary

Catalyst Tech in Surabaya is seeking a passionate Store Supervisor to join their team. The ideal candidate will be responsible for driving sales performance, customer satisfaction, and staff training while expanding the brand's presence.

As a Store Supervisor, you'll lead the team by inspiring hands-on management, ensuring a client-centric approach to the highest level of customer experience and achieving repurchase objectives.

Experience in the retail industry and excellent team management skills are essential.

Qualifications

• 2 years of experience as a Store Supervisor, preferably in retail.
• Excellent abilities in team management and development.
• Proven selling and floor management skills.

Responsibilities

• Lead and develop the store team through hands-on management.
• Manage client relationships and ensure customer satisfaction.
• Control inventory and report monthly sales.

Skills

Team management

Selling skills

Customer satisfaction

Visual Merchandising

Social and networking skills

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer‑centric attitude. Let’s join us!

Responsibilities

• Lead and develop the store team through inspiring hands‑on management and coaching.
• Manage and coach the team into building sustainable.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client‑centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Requirements

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.
• Excellent ability in team management & development.
• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).
• Attractive, confident, high level in social and networking skills
• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.
• Willing to work in Jamtangan.com Store Jabotabek area when needed.