Store Supervisor - Jamtangan.com at Catalyst

Catalyst; Jember; On-site; IDR 100,440,000 - 145,080,000; Full time

Job summary

Catalyst invites applications for a Store Supervisor at our Jember, Indonesia store. You will lead and develop the store team to achieve sales targets, ensure customer satisfaction, and maintain brand standards.

You will coach staff, manage inventory, build client relationships, and promote a positive work environment while delivering top-tier service. The role requires at least two years of supervisory experience in retail and a customer-centric mindset.

Qualifications

• 2 years of work experience as a Store Supervisor
• Proven selling skills, floor management, training, and Visual Merchandising (VM)
• Brand knowledge to act as a trusted watch consultant
• Willing to work in Jabotabek area when needed

Responsibilities

• Lead and develop the store team through inspiring hands-on management and coaching.
• Manage and coach the team into building sustainable performance.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Skills

Team management

Sales skills

Visual Merchandising

Customer service

Brand knowledge

Coaching

Job description

Passionate about watches? This is the perfect opportunity for you! Join our team as a Store Supervisor.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Let’s join us!

Responsibilities:

• Lead and develop the store team through inspiring hands-on management and coaching.
• Manage and coach the team into building sustainable.
• Client relationships, ensuring that every client is treated according to the company policy.
• Manage and motivate the team to drive the business.
• Create a positive work environment, empower the team, encourage innovative solutions.
• Build the client-centric mindset in store to ensure the highest level of customer experience and achieve client repurchase objectives.
• Controlling promote and offer the marketing promo.
• Inventory Control and monthly reporting sales.

Requirements:

• 2 years of work experience as a Store Supervisor, preferably having in the retail industry experience is a plus.
• Excellent ability in team management & development.
• Proven role model in selling skills, floor management, training, and Visual Merchandising (VM).
• Attractive, confident, high level in social and networking skills
• Excellent service orientation, ensuring customer satisfaction based on SOP, while mastering brand knowledge to act as a trusted watch consultant.
• Willing to work in Jamtangan.com Store Jabotabek area when needed.