Visa & Program Support Specialist (Embassy Role)

International Trade; Jakarta Pusat; On-site; IDR 233,096,000 - 284,895,000; Full time

Benefits offered by this job

Lebaran Bonus

Medical insurance

Other benefits

Job summary

The Embassy of Canada to Indonesia, located in Jakarta, seeks an Administrative Officer to pre‑assess visa and permit applications, verify documents, and support program integrity. A bachelor’s degree is required, with 2+ years in government/diplomatic settings and 2+ years using MS Office.

This on-site, full‑time role includes overtime as needed and a competitive LES package. Responsibilities include researching and interviewing applicants, preparing reports, translating as needed, and

Qualifications

• Bachelor's degree from a recognized university.
• Proof of education must be provided.
• Minimum 2 years office experience in a government, diplomatic mission or international organization.
• Minimum 2 years of recent experience with MS Office applications (Word, Excel).
• At least 1 year of client service experience (in-person or phone).

Responsibilities

• Pre-assesses visa and permit applications in accordance with legislation, regulations and departmental instructions.
• Analyzes applications with supporting documents to identify issues and determine need for additional documentation or interviews.
• Conducts fact-finding to obtain and verify information related to case processing and program integrity.
• Verifies requirements using electronic systems and communicates with contacts.
• Identifies high-profile or sensitive cases and notifies the responsible officer.
• Contributes to reporting, liaison, and program integrity activities.
• Translates documents and interviews as required.
• Participates in training and development of colleagues.
• Supports the Program Manager with financial management including budgeting and travel claims.
• May supervise staff as required.
• Performs other duties as required.

Education

Bachelor's degree from a recognized university

Job description

The Embassy of Canada to Indonesia, located in Jakarta, seeks an Administrative Officer to pre‑assess visa and permit applications, verify documents, and support program integrity. A bachelor’s degree is required, with 2+ years in government/diplomatic settings and 2+ years using MS Office.

This on-site, full‑time role includes overtime as needed and a competitive LES package. Responsibilities include researching and interviewing applicants, preparing reports, translating as needed, and