Verification Specialist (Indonesia)

Integrity Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 8,000,000 - 12,000,000; Full time

Job summary

Integrity Indonesia is seeking a Verification Specialist responsible for conducting comprehensive background screening and verification activities. You'll ensure accurate and timely reports that help clients make informed decisions. The ideal candidate must possess strong analytical skills, attention to detail, and the ability to work in a fast-paced environment.

You'll collaborate with internal teams, conduct reference checks, and maintain professionalism throughout the screening process. A Diploma (D3) and relevant experience are required, along with proficiency in English.

Qualifications

• 1–2 years of experience in customer service, HR, verification, or a related field.
• Proficient in English, both written and spoken.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Conduct background screening and verification through various methods.
• Verify employment, education, and other information with relevant sources.
• Prepare accurate, comprehensive screening reports.
• Maintain accurate records and update information in internal systems.

Skills

Analytical skills

Communication skills

Attention to detail

Problem-solving skills

Education

Diploma (D3) or equivalent

Job description

Verification Specialist is responsible for conducting comprehensive background screening and verification activities, ensuring accurate, timely, and high-quality reports that help clients make informed and confident decisions.

What will you do:

• Conduct background screening and verification through online research, databases, phone calls, and email correspondence.
• Verify employment, education, and other information with employers, universities, references, and relevant sources.
• Perform reference checks and gather information from various sources while maintaining professionalism and confidentiality.
• Analyze findings and prepare accurate, comprehensive screening reports.
• Ensure screening cases are completed accurately and within agreed timelines.
• Maintain accurate records and update information in internal systems.
• Collaborate with internal teams to support smooth screening operations and address client requirements.
• Contribute ideas for process improvements and support ad hoc projects as needed.

Who we need:

• Minimum Diploma (D3) degree in any discipline.
• 1–2 years of experience in customer service, administration, HR, verification, research, or a related field.
• High level of integrity and professionalism.
• Strong analytical and problem‑solving skills with keen attention to detail.
• Good communication and administrative skills.
• Ability to work in a fast‑paced environment and meet deadlines.
• Proficient in English, both written and spoken.

Integrity Indonesia is an equal-opportunity employer.