Vehicle Registration Team Leader - 2Wheels

PT Xanhsm Green And Smart Mobility Indonesia; Jakarta Utara; Vor Ort; IDR 60.000.000 - 80.000.000; Vollzeit

Zusammenfassung

PT Xanhsm Green And Smart Mobility Indonesia seeks a seasoned Vehicle Registration Team Leader for 2Wheels, to oversee end-to-end registration, document handling, and coordination with external parties. This on-site Jakarta role requires leadership, strong regulatory knowledge, and a proven track record in vehicle registration workflows.

You will manage a team, ensure timely processing, and drive process improvements while maintaining strict compliance with SOPs and regulations.

Qualifikationen

• 5–10 years of vehicle registration or related experience.
• Proven experience in team leadership or supervisory roles.
• Strong knowledge of STNK, BPKB, Samsat processes and vehicle registration procedures.
• Excellent admin, organizational, and documentation skills.
• Excellent communication and coordination with external stakeholders.
• Strong problem-solving and decision-making skills.
• Detail-oriented, proactive, and able to manage multiple priorities.
• Proficient in Microsoft Office/Google Workspace, especially Excel/Sheets.
• Willing to work on-site in Jakarta.

Aufgaben

• Lead and supervise the Vehicle Registration team in managing end-to-end vehicle registration processes for 2-wheeler operations.
• Oversee the preparation, submission, and processing of vehicle registration documents, including STNK, BPKB, and related documents.
• Ensure all vehicle registration documents are accurate, complete, and processed within the required timeline.
• Coordinate with Samsat, dealers, leasing companies, and other external parties to ensure smooth registration processes.
• Monitor the team's registration progress and resolve delays.
• Maintain accurate tracking and reporting of vehicle registration status and outstanding cases.
• Develop and improve registration procedures and workflows to enhance efficiency and minimize errors.
• Ensure the team complies with policies, SOPs, and vehicle registration regulations.
• Lead, coach, and monitor team performance to achieve targets and service levels.
• Prepare regular reports for management on progress and performance.

Kenntnisse

Team leadership

Documentation

Communication

Problem solving

Attention to detail

Excel/Sheets

Organizational skills

Multitasking

Tools

Microsoft Office/Google Workspace

Jobbeschreibung

Vehicle Registration Team Leader - 2Wheels

Lead and supervise the Vehicle Registration team in managing end-to-end vehicle registration processes for 2-wheeler operations. Oversee the preparation, submission, and processing of vehicle registration documents, including STNK, BPKB, and other related documents, ensuring accuracy, completeness, and timely processing.

Key responsibilities

Lead and supervise the Vehicle Registration team in managing end-to-end vehicle registration processes for 2-wheeler operations

Oversee the preparation, submission, and processing of vehicle registration documents, including STNK, BPKB, and other related documents

Ensure all vehicle registration documents are accurate, complete, properly maintained, and processed within the required timeline

Coordinate with Samsat, dealers, leasing companies, and other relevant external parties to ensure smooth registration processes

Monitor the team's registration progress, identify potential issues or delays, and ensure timely resolution

Maintain accurate tracking and reporting of vehicle registration status, documentation, and outstanding cases

Develop and improve registration procedures and workflows to enhance operational efficiency and minimize errors

Ensure the team complies with company policies, SOPs, and applicable vehicle registration regulations

Lead, coach, and monitor team performance to achieve operational targets and service levels

Prepare regular reports and provide updates to management regarding registration progress, issues, and team performance

About you

5–10 years of relevant experience in vehicle registration, vehicle administration, documentation, or related fields

Proven experience in team leadership or supervisory roles

Strong knowledge of STNK, BPKB, Samsat processes, and vehicle registration procedures

Strong administrative, organizational, and documentation skills

Excellent communication and coordination skills, especially when dealing with external stakeholders

Strong problem-solving and decision-making skills

Detail-oriented, proactive, and able to manage multiple priorities and deadlines

Proficient in Microsoft Office/Google Workspace, particularly Excel or Google Sheets

Willing to work on-site in Jakarta