Training Manager

PT Multirasa Nusantara (YOSHINOYA Japanese Restaurant); Jakarta Selatan; On-site; IDR 133,920,000 - 189,720,000; Full time

Job summary

PT Multirasa Nusantara (YOSHINOYA Japanese Restaurant) in Jakarta Selatan seeks a Trainer Manager to assess needs, design, and implement comprehensive learning programs across all departments, focusing on soft and hard skills development. The role requires a Bachelor's degree and 3+ years in F&B training leadership.

You will build curricula, develop IDPs, create SOPs, and drive training impact with structured metrics and regular reporting.

Qualifications

• Bachelor's degree required.
• 3+ years as Trainer Manager in F&B or QSR preferred.
• Experience creating TNA, training modules, and delivering soft/hard skills.

Responsibilities

• Assess training needs and create training plans.
• Design and implement Learning and Training Programs across departments to develop both soft and hard skills.
• Create training curricula or modules.
• Develop IDPs to support career growth.
• Manage annual and monthly training programs aligned with the training plan.
• Develop SOPs to standardize training delivery.
• Measure training impact using metrics.
• Prepare monthly and annual reporting.

Education

Bachelor's degree

Job description

This role involves assessing training needs and creating comprehensive training plans. You will be responsible for designing and implementing Learning and Training Programs across all departments to develop both soft skills and hard skills of employees.

Key responsibilities

Assess training needs and create training plan based on training needs

Design and implement Learning and Training Programs across all departments to develop both soft skills and hard skills of employees

Create training curriculum or Training Modules

Develop Individual Development Plans (IDPs) to support employee career growth and competency

Build and manage annual and monthly training programs to align with the company's training plan

Develop Standard Operating Procedures (SOPs) to standardize processes and ensure quality in training delivery

Measure training impact and feedback using metrics or Kirkpatrick's model

Responsible for Monthly & Annual Reporting

About you

Bachelor's degree in any field (Human Resources Management/ Psychology background will be preferred)

At least 3 years of working experience as Trainer Manager in F&B or Quick Service Restaurant (QSR) company

Experienced in creating TNA, creating food and beverage training modules, delivering soft skill training and hardskill training, perform pre-post test and training reports

Experienced in operations F&B Retail

Ability to train and develop staff at all levels

Strong interpersonal and leadership skills

Strong skills in driving for results