Telemarketing Sales Representative

PT Maja Bintang Indonesia; Jawa Barat; In loco; IDR 61.380.000 - 83.700.000; Tempo pieno

Descrizione del lavoro

PT Maja Bintang Indonesia is seeking a Telemarketing Sales Representative to work on-site in West Java. You will make outbound calls, share product information, and drive sales opportunities with prospective and existing customers.

In this role you will follow up on leads, record interactions in the CRM, collaborate with the sales team, and strive to meet individual and team targets while delivering a professional customer experience.

Competenze

• High school diploma required; degree in Business/Marketing is a plus.
• Strong customer focus and ability to manage inquiries.
• Experience with telemarketing or inside sales is preferred but not required.

Mansioni

• Make outbound calls to prospective and existing customers.
• Explain product features and benefits and drive sales opportunities.
• Follow up on leads and record interactions in the system.
• Collaborate with sales team to support campaigns and targets.
• Maintain professional customer interactions and adhere to guidelines.

Conoscenze

Customer service

Phone etiquette

Sales skills

CRM

Time management

Target-driven

Formazione

High school diploma

Business/Marketing degree (advantage)

Strumenti

CRM tools

Call-tracking tools

Descrizione del lavoro

Company Description

PT Maja Bintang Indonesia is a Jakarta-based company established in 2013 that specializes in trading and servicing laboratory equipment for government institutions and private companies. The organization is managed by professionals with industry experience dating back to 1997, offering both products and after-sales services. Its facilities combine a workshop, product demonstration area, and office in one building to support efficient operations and client engagement. PT Maja Bintang Indonesia is part of a broader group of companies, including PT Enasis Indonesia, PT Cipta Medika Indonesia, and PT Trans Bumi Indonesia, providing diverse solutions across related sectors.

Role Description

The Telemarketing Sales Representative is a full-time, on-site role based in West Java, Indonesia. This role is responsible for making outbound calls to prospective and existing customers to introduce products, explain features and benefits, and drive sales opportunities. Daily activities include following up on leads, handling inquiries, providing basic product information, and accurately recording customer interactions in the system. The representative will collaborate closely with the sales team to support campaigns, meet individual and team sales targets, and maintain positive customer relationships. The role also involves adhering to company guidelines, using appropriate phone etiquette, and providing a professional and courteous customer experience at all times.

Qualifications

• Strong customer-focused skills, including Customer Service and Customer Support, to handle inquiries and build long-term relationships.
• Excellent Communication and Phone Etiquette skills to conduct clear, respectful, and persuasive conversations.
• Demonstrated Sales capabilities, including ability to identify opportunities, present solutions, and close deals over the phone.
• Basic proficiency with CRM or call-tracking tools, and ability to maintain accurate records of customer interactions.
• Comfort working with targets and metrics, with the ability to manage time and call volumes efficiently.
• Minimum of a high school diploma; a diploma or degree in Business, Marketing, or a related field is an advantage.
• Previous experience in telemarketing, inside sales, or call center environments is preferred but not mandatory.
• Ability to work on-site in West Java, Indonesia, and collaborate effectively with a diverse team.