Supervisor Penjualan & Pemimpin Tim

Cv Sembilan Naga; Jawa Barat; On-site; IDR 78,120,000 - 122,760,000; Full time

Benefits offered by this job

Performance incentives

Employee discounts

Training and development opportunities

Hybrid work options

Job summary

Cv Sembilan Naga is seeking a Retail Supervisor for a Bekasi, West Java store. You will support the Store Manager, lead a team of sales associates, drive sales, manage inventory, and uphold brand standards in a dynamic retail environment.

This role blends in-store leadership with potential off-site planning. It offers a hybrid approach with opportunities for training and development within a well-known lifestyle brand.

Qualifications

• Previous retail supervisory experience or senior sales role.
• Strong leadership and people management skills.
• Excellent customer service and communication abilities.
• Experience with inventory control and POS systems.
• Able to work independently and take initiative.
• Understanding of visual merchandising and retail standards.
• Willing to work varied shifts, including weekends.
• West Java retail market knowledge is a plus.

Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales objectives.
• Lead and motivate the sales team, providing guidance and support to ensure excellent customer service.
• Manage stock levels, conduct inventory counts, and ensure accurate record-keeping.
• Implement and maintain visual merchandising standards according to brand guidelines.
• Handle customer inquiries, feedback, and complaints effectively.
• Support the execution of sales promotions and marketing activities.
• Ensure compliance with all company policies, procedures, and operational standards.
• Assist in training and onboarding new sales associates.
• Monitor store performance metrics and contribute to action plans for improvement.
• Ensure the store is clean, organized, and presentable at all times.

Skills

Leadership

Customer service

Inventory management

POS systems

Team training

Visual merchandising

Communication

Education

High School Diploma

Tools

POS Software

Stock management software

Job description

Our client, a popular lifestyle brand, is seeking an organized and proactive Retail Supervisor for their store located in Bekasi, West Java. This role involves supporting the Store Manager in daily operations, leading a team of sales associates, and ensuring a seamless customer experience. You will be responsible for driving sales, managing inventory, and maintaining brand standards. This is a fantastic opportunity for someone with supervisory experience in retail to further their career in a dynamic environment. The role requires a flexible approach, balancing in-store duties with potential off-site operational planning.

About the Role

Our client, a popular lifestyle brand, is seeking an organized and proactive Retail Supervisor for their store located in Bekasi, West Java. This role involves supporting the Store Manager in daily operations, leading a team of sales associates, and ensuring a seamless customer experience. You will be responsible for driving sales, managing inventory, and maintaining brand standards. This is a fantastic opportunity for someone with supervisory experience in retail to further their career in a dynamic environment. The role requires a flexible approach, balancing in-store duties with potential off-site operational planning.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales objectives.
• Lead and motivate the sales team, providing guidance and support to ensure excellent customer service.
• Manage stock levels, conduct inventory counts, and ensure accurate record-keeping.
• Implement and maintain visual merchandising standards according to brand guidelines.
• Handle customer inquiries, feedback, and complaints effectively.
• Support the execution of sales promotions and marketing activities.
• Ensure compliance with all company policies, procedures, and operational standards.
• Assist in training and onboarding new sales associates.
• Monitor store performance metrics and contribute to action plans for improvement.
• Ensure the store is clean, organized, and presentable at all times.

Requirements

• Previous experience in a retail supervisory role or as a senior sales associate.
• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Experience with inventory management and POS systems.
• Ability to work independently and take initiative.
• Understanding of retail sales principles and visual merchandising.
• Flexibility to work varied shifts, including weekends and public holidays.
• A positive attitude and a passion for retail.
• Experience within the West Java retail market is beneficial.
• High school diploma or equivalent; further education in business or retail management is a plus.

Benefits

This position offers a competitive salary, performance incentives, and employee discounts. You will have the opportunity to develop your leadership skills within a well-known retail brand. Our client provides training and development opportunities to support career growth. The hybrid nature of the role allows for a mix of in-store leadership and potentially some remote coordination of tasks. The role is based in Bekasi.