Sales Supervisor

Progress Group; Jawa Barat; On-site; IDR 80,000,000 - 120,000,000; Full time

Benefits offered by this job

Employee discounts

Continuous training and development

Job summary

Progress Group is seeking a Retail Supervisor for its Bekasi, West Java store. You will support the Store Manager, lead a sales team, drive sales, and safeguard brand standards to deliver a seamless customer experience.

The role blends in-store leadership with hands-on store operations, inventory management, and promotional execution. A strong retail supervisory background and excellent communication are essential for success.

Qualifications

• Experience in a retail supervisory role or senior sales position.
• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Experience with inventory management and POS systems.
• Ability to work independently and take initiative.

Responsibilities

• Assist Store Manager in overseeing daily store operations and achieving sales objectives.
• Lead and motivate the sales team to ensure excellent customer service.
• Manage stock levels, inventory counts, and record-keeping accuracy.
• Implement and maintain visual merchandising standards per brand guidelines.
• Handle customer inquiries, feedback, and complaints effectively.
• Support execution of sales promotions and marketing activities.
• Ensure compliance with company policies and operational standards.
• Assist in training and onboarding new sales associates.
• Monitor store performance metrics and contribute to action plans for improvement.
• Keep the store clean, organized, and presentable at all times.

Skills

Leadership

Customer service

Team management

Inventory management

POS systems

Training

Communication

Visual merchandising

Education

High school diploma

Tools

POS systems

Job description

Our client, a popular lifestyle brand, is seeking an organized and proactive Retail Supervisor for their store located in Bekasi, West Java. This role involves supporting the Store Manager in daily operations, leading a team of sales associates, and ensuring a seamless customer experience. You will be responsible for driving sales, managing inventory, and maintaining brand standards. This is a fantastic opportunity for someone with supervisory experience in retail to further their career in a dynamic environment. The role requires a flexible approach, balancing in-store duties with potential off-site operational planning.

About the Role

Our client, a popular lifestyle brand, is seeking an organized and proactive Retail Supervisor for their store located in Bekasi, West Java. This role involves supporting the Store Manager in daily operations, leading a team of sales associates, and ensuring a seamless customer experience. You will be responsible for driving sales, managing inventory, and maintaining brand standards. This is a fantastic opportunity for someone with supervisory experience in retail to further their career in a dynamic environment. The role requires a flexible approach, balancing in-store duties with potential off-site operational planning.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales objectives.
• Lead and motivate the sales team, providing guidance and support to ensure excellent customer service.
• Manage stock levels, conduct inventory counts, and ensure accurate record-keeping.
• Implement and maintain visual merchandising standards according to brand guidelines.
• Handle customer inquiries, feedback, and complaints effectively.
• Support the execution of sales promotions and marketing activities.
• Ensure compliance with all company policies, procedures, and operational standards.
• Assist in training and onboarding new sales associates.
• Monitor store performance metrics and contribute to action plans for improvement.
• Ensure the store is clean, organized, and presentable at all times.

Requirements

• Previous experience in a retail supervisory role or as a senior sales associate.
• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Experience with inventory management and POS systems.
• Ability to work independently and take initiative.
• Understanding of retail sales principles and visual merchandising.
• Flexibility to work varied shifts, including weekends and public holidays.
• A positive attitude and a passion for retail.
• Experience within the West Java retail market is beneficial.
• High school diploma or equivalent; further education in business or retail management is a plus.

Benefits

Our client offers a competitive salary, opportunities for sales-based incentives, and employee discounts on store merchandise. This role provides excellent opportunities for career growth and development within the retail sector. You will work in a supportive and team-oriented environment. Continuous training on product knowledge and retail best practices will be provided. Join a respected company known for its quality products and customer focus. This position in Tangerangis an ideal role for individuals looking to advance their retail career.

Our client offers a competitive salary, opportunities for sales-based incentives, and employee discounts on store merchandise. This role provides excellent opportunities for career growth and development within the retail sector. You will work in a supportive and team-oriented environment. Continuous training on product knowledge and retail best practices will be provided. This position in Tangerangis an ideal role for individuals looking to advance their retail career.