Store Supervisor: Lead, Train & Elevate Sales

Geulis.Id; Cirebon; Ibrido; IDR 108.000.000 - 216.000.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid flexibility

Career advancement

Employee discounts

Training and development programs

Descrizione del lavoro

Geulis.Id is seeking a dedicated Retail Store Supervisor in Tasikmalaya, West Java, to oversee daily operations and lead a team focused on delivering an outstanding customer experience.

You will coach sales associates, manage store standards, and coordinate with management on inventory and performance. The role offers a hybrid model combining in-store leadership with potential remote administrative tasks to support seamless store operations.

Competenze

• Experience supervising retail staff.
• Strong customer service orientation and communication skills.
• Ability to balance in-store duties with administrative tasks in a hybrid setup.

Mansioni

• Supervise and coach sales associates with performance feedback.
• Maintain highest standards of customer service consistently.
• Oversee daily store operations including opening and closing.
• Manage inventory, stock replenishment, and organization.
• Assist with visual merchandising to enhance store appearance.
• Handle inquiries, complaints, and returns professionally.
• Drive sales initiatives to meet or exceed targets.
• Ensure store cleanliness, safety, and security.
• Participate in training and develop the team.

Conoscenze

Leadership

Customer service

Communication

POS systems

Team motivation

Formazione

High school diploma or equivalent

Strumenti

POS software

Descrizione del lavoro

Retail Store Supervisor - Customer Experience Focus

About the Role Our client is seeking a dedicated and customer-centric Retail Store Supervisor to oversee daily operations and lead a team in Tasikmalaya, West Java . This role is pivotal in ensuring an exceptional customer shopping experience, driving sales performance, and maintaining store standards. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a deep understanding of retail best practices. You will be responsible for motivating your team, resolving customer issues, and contributing to the overall success of the store, with a flexible hybrid work model that combines in-store leadership with potential remote administrative tasks. Become a key player in enhancing the retail environment of Tasikmalaya . Key Responsibilities

• Supervise and guide retail sales associates, providing coaching and performance feedback.
• Ensure the highest standards of customer service are consistently met and exceeded.
• Oversee daily store operations, including opening and closing procedures.
• Manage inventory effectively, including stock replenishment and organization.
• Assist with visual merchandising to create an appealing store environment.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Drive sales initiatives and ensure targets are met or surpassed.
• Maintain store cleanliness, safety, and security standards.
• Participate in training sessions and contribute to team development.
• Coordinate with management on store performance, stock levels, and operational improvements.

Requirements

• Previous experience in a retail supervisory or team lead role.
• Demonstrated ability to lead, motivate, and develop a team.
• Excellent interpersonal and customer service skills.
• Strong understanding of retail operations and sales principles.
• Ability to balance in-store responsibilities with potential remote administrative duties as part of a hybrid model in Tasikmalaya, West Java .
• Proficiency in point-of-sale (POS) systems.
• High school diploma or equivalent; further education is a plus.
• Adaptability and willingness to work a flexible schedule, including weekends.
• A commitment to creating a positive shopping experience for every customer.

Benefits

• Competitive salary and benefits package.
• Opportunities for career advancement within the retail sector.
• Employee discounts on products.
• A dynamic and collaborative work environment with hybrid flexibility.
• Training and development programs to enhance leadership skills.
• Direct impact on store success and customer satisfaction in Tasikmalaya .