Retail Sales Specialist – Stock & In-Store Growth

Pt Wismilak Inti Makmur Tbk; Tangerang; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Competitive salary

Career advancement opportunities

Comprehensive training programs

Employee discounts

Job summary

WhatJobs Direct is seeking a Senior Retail Sales Associate for their Jakarta flagship store. You will drive sales, mentor junior staff, and ensure a welcoming shopping experience with strong product knowledge and customer-focused service.

The role requires retail experience, exceptional communication, and the ability to work flexible hours, including weekends and holidays, in a dynamic store environment.

Qualifications

• Minimum 2 years in a customer-facing role.
• Proven ability to meet and exceed sales targets.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems.
• Residing in or willing to relocate to the Jakarta area.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Drive sales by promoting products, offers, and loyalty programs.
• Maintain knowledge of product features and inventory.
• Process transactions accurately using the POS system.
• Support visual merchandising and brand standards.
• Handle inquiries, complaints, and returns with empathy.
• Maintain a clean, organized store environment.
• Collaborate with team to meet sales targets.
• Participate in product training and team meetings.

Skills

Retail sales

Customer service

Communication

POS systems

Teamwork

Education

High school diploma

Tools

POS systems

Job description

Our client, a leading and dynamic retail organization, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their flagship store located in the bustling heart of Jakarta, Jakarta. This is an exceptional opportunity to become part of a reputable brand known for its commitment to quality products and outstanding customer service. As a Senior Associate, you will play a crucial role in driving sales, mentoring junior staff, and ensuring a seamless and engaging shopping experience for all customers. We are looking for an individual with a passion for retail, a proven track record of sales success, and the ability to inspire a team. The ideal candidate will possess excellent communication skills and a deep understanding of customer needs, contributing significantly to the store's overall performance and customer loyalty.

Senior Retail Sales Associate - WhatJobs Direct

About the RoleOur client, WhatJobs Direct, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in Jakarta. This role is crucial for driving sales performance, enhancing customer engagement, and upholding the brand's reputation. The ideal candidate will possess a strong understanding of retail operations, excellent interpersonal skills, and a passion for delivering exceptional customer service. You will be instrumental in creating a welcoming and engaging shopping environment, contributing directly to the success of the store. This is an excellent opportunity for a driven individual looking to advance their career in the retail sector. The vibrant retail landscape of Jakarta offers a unique backdrop for this exciting position.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner, identifying their needs and providing tailored recommendations.
• Drive sales by actively promoting products, special offers, and loyalty programs.
• Maintain a deep understanding of product features, benefits, and current inventory levels.
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Assist with visual merchandising, ensuring displays are attractive, well-stocked, and adhere to brand standards.
• Handle customer inquiries, complaints, and returns with empathy and efficiency, escalating complex issues when necessary.
• Contribute to maintaining a clean, organized, and safe store environment.
• Collaborate with team members to achieve individual and store sales targets.
• Participate in regular product training and team meetings to stay updated on merchandise and sales strategies.

Requirements

• Proven experience as a Retail Sales Associate, with a minimum of 2 years in a customer-facing role.
• Demonstrated ability to meet and exceed sales targets.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong product knowledge and a genuine interest in the retail industry.
• Familiarity with POS systems and basic computer literacy.
• Availability to work flexible hours, including weekends and holidays, as required by store operations.
• High school diploma or equivalent; further education in business or marketing is a plus.
• A proactive attitude and the ability to work effectively both independently and as part of a team.
• Residing in or willing to relocate to the Jakarta area.

Benefits

• Competitive salary package commensurate with experience.
• Opportunities for career advancement within a growing organization.
• Comprehensive training programs to enhance product knowledge and sales skills.
• Employee discounts on merchandise.