Supervisor Toko: Pimpin Tim, Capai Target Penjualan

Pt Fore Kopi Indonesia Tbk; Temanggung; Presencial; IDR 100.440.000 - 145.080.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based bonuses

Employee discounts

Descripción de la vacante

Pt Fore Kopi Indonesia Tbk is seeking a proactive Retail Store Supervisor to oversee operations in Semarang, Central Java. You will guide a team of sales associates, support the Store Manager, manage daily tasks, and ensure excellent customer service while maintaining store standards.

The role requires strong leadership, attention to detail, and retail experience. It offers a competitive salary and opportunities for career growth within a expanding company, with a focus on a positive shopping

Formación

• 2+ years in a supervisory role in retail.
• Strong leadership and communication skills.
• Familiarity with POS systems and inventory basics.
• Willingness to work varied shifts, including weekends and holidays.
• Reside in or can commute to Semarang, Central Java, ID.

Responsabilidades

• Supervise a team of retail sales associates and ensure policy adherence.
• Assist Store Manager with daily operations, opening/closing.
• Monitor sales and contribute to strategies to hit targets.
• Maintain high customer service standards at all times.
• Oversee stock receiving, stocking, and stock checks.

Conocimientos

Leadership

Customer service

Communication

Inventory management

Team supervision

Educación

High school diploma

Herramientas

POS systems

Inventory software

Descripción del empleo

About the Role Our client, a well-regarded retail establishment, is seeking an experienced and proactive Retail Store Supervisor to oversee operations at their Semarang, Central Java, ID location. This role is pivotal in ensuring the store runs efficiently, providing excellent customer service, and supporting the Store Manager in achieving sales objectives and maintaining operational standards. You will be responsible for guiding a team of retail associates, managing daily tasks, and ensuring a positive shopping environment for customers. The ideal candidate possesses strong leadership skills, a keen eye for detail, and a passion for the retail industry. This position offers a competitive salary and excellent opportunities for career advancement within a growing company. We are looking for an individual who can embody our client's commitment to quality and customer satisfaction on the shop floor. Key Responsibilities

• Supervise and guide a team of retail sales associates, ensuring adherence to company policies and performance standards.
• Assist the Store Manager in managing daily store operations, including opening and closing procedures.
• Monitor sales performance and assist in implementing strategies to achieve targets.
• Ensure high standards of customer service are maintained at all times.
• Oversee inventory management, including receiving, stocking, and conducting regular stock checks.
• Maintain store appearance, cleanliness, and visual merchandising standards.
• Handle customer inquiries and resolve complaints effectively.
• Train new employees and provide ongoing coaching to the sales team.
• Assist with staff scheduling and ensure adequate floor coverage.
• Implement loss prevention measures and ensure compliance with safety regulations.

Requirements

• Previous experience in a retail environment, with at least 2 years in a supervisory or team lead role.
• Demonstrated leadership abilities and experience in managing a team.
• Strong understanding of retail operations, sales techniques, and customer service principles.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple tasks.
• Familiarity with POS systems and basic inventory management.
• Flexibility to work varied shifts, including weekends and holidays, as required.
• High school diploma or equivalent; further education is an advantage.
• Reside in or be able to commute reliably to Semarang, Central Java, ID .
• A customer-focused attitude and a commitment to excellence.

Benefits Our client offers a competitive salary and benefits package, including opportunities for performance-based bonuses and employee discounts. You will receive valuable training and development to enhance your retail management skills. This role provides a clear path for career progression within the company. Join a supportive and dynamic team dedicated to providing exceptional retail experiences. The position is based in the vibrant city of Semarang , offering a great work-life balance.

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