Retail Team Lead - Growth & Perks (Bekasi)

Progress Group; Jawa Barat; On-site; IDR 80,000,000 - 120,000,000; Full time

Benefits offered by this job

Employee discounts

Continuous training and development

Job summary

Progress Group is seeking a Retail Supervisor for its Bekasi, West Java store. You will support the Store Manager, lead a sales team, drive sales, and safeguard brand standards to deliver a seamless customer experience.

The role blends in-store leadership with hands-on store operations, inventory management, and promotional execution. A strong retail supervisory background and excellent communication are essential for success.

Qualifications

• Experience in a retail supervisory role or senior sales position.
• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Experience with inventory management and POS systems.
• Ability to work independently and take initiative.

Responsibilities

• Assist Store Manager in overseeing daily store operations and achieving sales objectives.
• Lead and motivate the sales team to ensure excellent customer service.
• Manage stock levels, inventory counts, and record-keeping accuracy.
• Implement and maintain visual merchandising standards per brand guidelines.
• Handle customer inquiries, feedback, and complaints effectively.
• Support execution of sales promotions and marketing activities.
• Ensure compliance with company policies and operational standards.
• Assist in training and onboarding new sales associates.
• Monitor store performance metrics and contribute to action plans for improvement.
• Keep the store clean, organized, and presentable at all times.

Skills

Leadership

Customer service

Team management

Inventory management

POS systems

Training

Communication

Visual merchandising

Education

High school diploma

Tools

POS systems

Job description

Progress Group is seeking a Retail Supervisor for its Bekasi, West Java store. You will support the Store Manager, lead a sales team, drive sales, and safeguard brand standards to deliver a seamless customer experience.

The role blends in-store leadership with hands-on store operations, inventory management, and promotional execution. A strong retail supervisory background and excellent communication are essential for success.