Student Success & Sales Advisor

Ruangguru; Subang; On-site; IDR 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Competitive hourly wages

Employee discounts

Training & development

Career advancement

Job summary

Ruangguru, in partnership with a leading fashion retailer, seeks enthusiastic Retail Sales Associates for the Bogor, West Java outlet. You will greet customers, showcase products, and help shoppers find items that suit their needs, delivering a memorable shopping experience.

The role offers an energetic team environment, opportunities for training and advancement, and generous employee discounts. You should be reliable, communicate clearly, and be ready to work flexible shifts, including

Qualifications

• Experience in customer service or retail is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Interest in fashion and retail trends.
• Ability to work collaboratively in a team.

Responsibilities

• Greet customers and engage in a friendly, professional manner.
• Recommend products and assist with selections and fittings.
• Process sales using the POS system accurately.
• Maintain store presentation and merchandising standards.
• Stock replenish and inventory support on the shop floor.
• Handle inquiries and resolve customer issues promptly.

Skills

Customer service

Communication

Team player

Fashion interest

Education

High school diploma

Tools

POS system

Job description

Our client, a reputable name in the fashion retail industry, is actively seeking enthusiastic and customer-focused Retail Sales Associates to join their vibrant team at the Bogor, West Java, ID outlet. This role is fundamental to providing an outstanding shopping experience for every customer, ensuring they find exactly what they need and leave satisfied. As a Sales Associate, you will be the face of our brand, engaging with customers, understanding their preferences, and offering personalized recommendations. You will also be responsible for maintaining store presentation, merchandising, and assisting with inventory management. We are looking for individuals who are passionate about retail, possess excellent communication skills, and thrive in a fast-paced environment. This is an excellent opportunity for individuals looking to build a career in retail, gain valuable customer service experience, and contribute to the success of a well-known brand in Bogor.

Key Responsibilities

• Greet and engage customers in a friendly and professional manner upon entry to the store.
• Actively listen to customer needs and provide knowledgeable recommendations on products.
• Assist customers with product selection, fitting room assistance, and making purchasing decisions.
• Process sales transactions accurately and efficiently using the POS system.
• Maintain a high standard of store presentation, including visual merchandising and tidiness of the sales floor.
• Replenish stock on the sales floor and ensure products are displayed attractively.
• Assist with inventory management, including receiving stock, tagging, and organizing the stockroom.
• Handle customer inquiries and resolve any issues or complaints promptly and effectively.
• Contribute to achieving individual and team sales targets.
• Stay informed about product knowledge, promotions, and store policies.

Requirements

• Previous experience in customer service or retail sales is highly desirable, but not mandatory.
• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
• A genuine passion for fashion and a keen interest in retail.
• Ability to work effectively as part of a team.
• Basic understanding of sales principles and customer service best practices.
• Willingness to learn about products, promotions, and store operations.
• Ability to stand for extended periods and perform physical tasks such as stocking shelves.
• Flexibility to work various shifts, including weekends and evenings, as required.
• Must be based in or able to commute easily to Bogor, West Java .
• High school diploma or equivalent.

Benefits

This role offers competitive hourly wages and potential for performance-based bonuses. Generous employee discounts on all products are provided. Opportunities for training and development in retail sales and customer service. A supportive and friendly team environment. Experience in a dynamic retail setting. Potential for career advancement within the company for outstanding performers. Be part of a well-established brand and contribute to the vibrant retail scene in Bogor.