Student Success & Engagement Coach

Ruangguru for Business; Desa Ciranjeng; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Ruangguru is seeking a proactive Education Sales Associate to engage prospective students, provide accurate information, and support the Academic Team in delivering a high-quality learning experience. You will monitor students' learning progress, communicate updates, and help families understand how Ruangguru can meet their needs.

You will build strong relationships with students, motivate and guide them through their learning journey, and contribute to achieving individual and team targets for

Qualifications

• Minimum Diploma 3 education in any discipline.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields.
• Experience in education, English courses, or startups is a plus.
• Target-driven and able to work independently as well as collaboratively in a team.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Communication skills

Time management

Customer-oriented mindset

Sales mindset

Education

Diploma 3 (D3)

Job description

Ruangguru is seeking a proactive Education Sales Associate to engage prospective students, provide accurate information, and support the Academic Team in delivering a high-quality learning experience. You will monitor students' learning progress, communicate updates, and help families understand how Ruangguru can meet their needs.

You will build strong relationships with students, motivate and guide them through their learning journey, and contribute to achieving individual and team targets for