Student Success & Engagement Advisor

Ruangguru for Business; Purwakarta; On-site; IDR 44,640,000 - 72,540,000; Full time

Job summary

Ruangguru for Business is hiring an energetic professional to monitor student progress, guide learners, and support sales efforts within the education sector. You will build strong relationships with students, deliver motivation, and provide ongoing coaching to help learners achieve their goals.

Ideal candidates have a Diploma 3, 1–2 years in Sales or related fields, and strong communication, organization, and time-management skills.

Qualifications

• Minimum Diploma 3 education in any discipline.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields.
• Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Customer-oriented mindset

Excellent communication skills

Detail-oriented

Time management

Target-driven

Education

Diploma 3 (D3) in any discipline

Job description

Ruangguru for Business is hiring an energetic professional to monitor student progress, guide learners, and support sales efforts within the education sector. You will build strong relationships with students, deliver motivation, and provide ongoing coaching to help learners achieve their goals.

Ideal candidates have a Diploma 3, 1–2 years in Sales or related fields, and strong communication, organization, and time-management skills.