Student Engagement & Success Advisor

Ruangguru for Business; Gorontalo; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Ruangguru for Business is seeking a dedicated Sales and Student Support Specialist to help learners succeed and reach their goals. You will monitor progress, motivate students, and coordinate with the Academic Team for timely follow-ups.

You will engage prospective students, assist them in decision-making, and contribute to achieving individual and team targets for engagement, presentations, and sales. Strong communication and organization are essential.

Qualifications

• Diploma (D3) from any discipline is required.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, or related fields.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team with follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Customer service

Target driven

Team player

Independent working

Tech savvy

Education

Diploma (D3)

Job description

Ruangguru for Business is seeking a dedicated Sales and Student Support Specialist to help learners succeed and reach their goals. You will monitor progress, motivate students, and coordinate with the Academic Team for timely follow-ups.

You will engage prospective students, assist them in decision-making, and contribute to achieving individual and team targets for engagement, presentations, and sales. Strong communication and organization are essential.