Student Success & Engagement Advisor

Ruangguru for Business; Depok; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Ruangguru for Business is hiring an early-career sales professional to support student engagement and growth. You will monitor progress, build relationships, and assist prospective students in making informed decisions.

The role requires a Diploma 3, 1–2 years in related fields, strong communication, organization, and independence, plus access to a smartphone and laptop. You will work toward individual and team targets in a fast-moving edtech environment.

Qualifications

• Minimum Diploma 3 education in any discipline.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields. Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Proactive

Independence

Tech readiness

Education

Diploma 3 in any discipline

Job description

Ruangguru for Business is hiring an early-career sales professional to support student engagement and growth. You will monitor progress, build relationships, and assist prospective students in making informed decisions.

The role requires a Diploma 3, 1–2 years in related fields, strong communication, organization, and independence, plus access to a smartphone and laptop. You will work toward individual and team targets in a fast-moving edtech environment.