Student Success & Engagement Advisor

Ruangguru; Padang Panjang; In loco; IDR 60.000.000 - 100.000.000; Tempo pieno

Descrizione del lavoro

Ruangguru, a tech-enabled education company, is seeking a Sales/Student Success Associate to monitor students' learning progress and communicate updates to the Academic Team while taking appropriate follow-up actions.

Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey, and support sales activities by engaging prospective students and helping them make informed decisions.

Competenze

• Diploma 3 or equivalent completed.
• 1–2 years in Sales, Marketing, Customer Success or related fields.
• Strong interpersonal and relationship-building skills.
• Excellent communication and time-management abilities.
• Owns a smartphone and laptop.

Mansioni

• Monitor students' learning progress and communicate updates to the Academic Team with follow-up actions.
• Build strong relationships with students through motivation and ongoing support.
• Support sales activities by engaging prospective students and helping them make informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Conoscenze

Interpersonal skills

Communication skills

Time management

Attention to detail

Teamwork

Formazione

Diploma 3

Descrizione del lavoro

Ruangguru, a tech-enabled education company, is seeking a Sales/Student Success Associate to monitor students' learning progress and communicate updates to the Academic Team while taking appropriate follow-up actions.

Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey, and support sales activities by engaging prospective students and helping them make informed decisions.