Student Success & Engagement Advisor

Ruangguru for Business; Jakarta Timur; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Ruangguru for Business is seeking a proactive professional to support student engagement and drive sales. You will monitor learning progress, build relationships with students, and assist them in making informed decisions as part of a dynamic Academic and Sales team.

The role requires Diploma 3 and 1–2 years in Sales, Marketing or related fields, with strong communication and time-management skills. You will work independently and with a team, using your smartphone and laptop to reach targets

Qualifications

• Minimum Diploma 3 education in any discipline.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields.
• Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Detail-oriented with excellent organizational and time management skills.
• Excellent communication skills.
• Have a personal smartphone and laptop.
• Target-driven, proactive, and able to work independently as well as collaboratively in a team.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Excellent communication

Time management

Self-motivated

Education

Diploma 3 (D3)

Job description

Ruangguru for Business is seeking a proactive professional to support student engagement and drive sales. You will monitor learning progress, build relationships with students, and assist them in making informed decisions as part of a dynamic Academic and Sales team.

The role requires Diploma 3 and 1–2 years in Sales, Marketing or related fields, with strong communication and time-management skills. You will work independently and with a team, using your smartphone and laptop to reach targets