Student Success & Engagement Advisor

Ruangguru; Jakarta Selatan; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Ruangguru is a tech-enabled education company providing a one-stop learning experience for students. The role involves monitoring learning progress, building relationships with students, and supporting sales activities to help learners achieve their goals.

Ideal candidates have a Diploma 3, 1–2 years in related fields, and strong communication and organizational skills. A proactive, independent yet collaborative work style is valued.

Qualifications

• Diploma 3 in any discipline is required.
• 1–2 years in Sales, Marketing, BD, CS, or related fields.
• Experience in education, English courses, or startups is a plus.
• Strong interpersonal and customer-facing skills.
• Detail-oriented with excellent organizational and time management skills.
• Proactive, target-driven, and able to work independently or in a team.

Responsibilities

• Monitor students' learning progress and communicate updates to the Academic Team.
• Build strong relationships with students through motivation and guidance.
• Support sales activities by engaging prospective students.
• Provide consistent advice and solutions to help students reach learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Communication skills

Time management

Detail-oriented

Organizational skills

Proactive

Teamwork

Independent work

Client relationship

Education

Diploma 3

Job description

Ruangguru is a tech-enabled education company providing a one-stop learning experience for students. The role involves monitoring learning progress, building relationships with students, and supporting sales activities to help learners achieve their goals.

Ideal candidates have a Diploma 3, 1–2 years in related fields, and strong communication and organizational skills. A proactive, independent yet collaborative work style is valued.