Student Progress Coach, On-Site Jakarta

English 1 (HS Group); Jakarta Selatan; On-site; IDR 72,000,000 - 108,000,000; Full time

Job summary

English 1 is seeking a Progress Advisor to act as the bridge between our learning center, students, and parents. You will deliver timely updates, build trust-based relationships, and proactively solve scheduling or learning issues to support student success.

You will also drive growth by encouraging course renewals and referrals, while tracking progress data to identify early disengagement signs and intervene thoughtfully.

Qualifications

• Excellent communication and interpersonal skills with a knack for building trust.
• Strong problem-solving abilities and sharp attention to detail.
• A caring, proactive mindset combined with a team-first attitude.
• Confidence in presenting program value and supporting student retention.

Responsibilities

• Deliver Timely Updates: Provide clear, consistent, and trusted progress reports to parents about their child's learning journey.
• Build Meaningful Relationships: Establish long-term, trust-based partnerships with students and their families.
• Proactive Problem Solving: Address concerns early and smoothly resolve learning or scheduling issues.
• Drive Growth & Retention: Encourage course renewals and parent referrals through warm, personalized support.
• Track & Monitor Insights: Keep an eye on progress data to flag early signs of student disengagement and intervene thoughtfully.

Skills

Communication

Problem solving

Attention to detail

Empathy

Growth mindset

Job description

English 1 is seeking a Progress Advisor to act as the bridge between our learning center, students, and parents. You will deliver timely updates, build trust-based relationships, and proactively solve scheduling or learning issues to support student success.

You will also drive growth by encouraging course renewals and referrals, while tracking progress data to identify early disengagement signs and intervene thoughtfully.